At a Glance
- Tasks: Join us as a Turndown Attendant, making beds and prepping rooms for a luxurious stay.
- Company: Be part of the Old Parsonage Hotel, a five-star gem in Oxford's prestigious hotel collection.
- Benefits: Enjoy 50% off food, a recruitment bonus, and perks like gym discounts and a cashback card.
- Other info: Work 10 hours a week with flexible evening shifts and enjoy team awards and prizes.
- Why this job: Perfect for those who love hospitality and want to grow in a supportive, luxury environment.
- Qualifications: No experience needed; just bring your attention to detail and positive attitude!
We are looking for a Turndown Attendant to join our team at the luxurious five-star plus Old Parsonage Hotel, which is part of 'The Oxford Collection'; a small independently owned group of luxury hotels and restaurants in central Oxford, comprising Gees Restaurant & Bar, the Old Parsonage Hotel, Parsonage Grill, the Old Bank Hotel, and Quod Restaurant & Bar.
We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our 'collectives' is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.
Turndown Attendant responsibilities:
- Making up beds, cleaning bedroom and bathroom according to hotel standards and setting up the room for the night
- Keeping linen areas stocked
- Cleaning the hotel's public areas
Turndown Attendant requirements:
- Experience working in similar hotels is beneficial, although full training will be provided
- Have high-level attention to detail and a positive can-do attitude, with a keen willingness to learn
- Maintaining polite and professional manners at all times
We offer 10 hours per week between 7PM to 9PM (Monday-Sunday rota with 2 days off) with an OTE up to £13.00 per hour, including non-contractual tronc (service charge).
Turndown Attendant Benefits:
- 50% discount on food within our restaurants
- Up to £700 recruitment incentive
- Membership to our Employee Assistance Programme with Hospitality Action
- Pension scheme
- Uniform provided
- Holidays in accordance with the statutory minimum
- Over time, opportunities to develop within our Company
- A paid day off on your birthday
- Team awards and prizes
- Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service
Eligibility to work within the UK must be proven and two references should be available on request.
Turndown Attendant in Oxford employer: Old Parsonage Hotel
Join the prestigious Old Parsonage Hotel, where we pride ourselves on creating a supportive and nurturing work environment for our team. As a Head Housekeeper, you will benefit from comprehensive training and development opportunities, competitive pay, and a range of perks including discounts at our restaurants and hotels, making it an ideal place for those passionate about hospitality to thrive. Our commitment to employee well-being and career growth, combined with the charm of central Oxford, makes us an exceptional employer in the luxury hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Turndown Attendant in Oxford
✨Tip Number 1
Familiarise yourself with the Old Parsonage Hotel and its values. Understanding their commitment to luxury and customer satisfaction will help you align your approach during the interview.
✨Tip Number 2
Highlight any previous experience in hospitality, especially in similar roles. Even if you haven't worked as a Turndown Attendant before, showcasing your attention to detail and customer service skills can set you apart.
✨Tip Number 3
Prepare to discuss your willingness to learn and adapt. The hotel offers training, so demonstrating a positive attitude and eagerness to develop your skills will resonate well with the hiring team.
✨Tip Number 4
Be ready to share examples of how you've maintained professionalism in challenging situations. This role requires a polite demeanour, so illustrating your ability to handle various scenarios will be beneficial.
We think you need these skills to ace Turndown Attendant in Oxford
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Turndown Attendant. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Personalised Cover Letter:Write a cover letter that reflects your enthusiasm for the position and the hotel. Mention why you want to work at the Old Parsonage Hotel specifically, and how your values align with theirs.
Highlight Relevant Experience:If you have previous experience in similar roles, make sure to detail this in your CV. Emphasise your attention to detail and any customer service skills that would be beneficial for the position.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a role in hospitality.
How to prepare for a job interview at Old Parsonage Hotel
✨Show Your Attention to Detail
As a Turndown Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, whether in cleaning, organising, or preparing spaces.
✨Emphasise Your Positive Attitude
A can-do attitude is essential for this role. Be sure to convey your enthusiasm for the position and your willingness to learn and adapt to the hotel's standards.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with guest requests or managing time effectively. Think of examples from past experiences that showcase your problem-solving skills.
✨Research the Hotel's Values
Familiarise yourself with the Old Parsonage Hotel and its values. Understanding their commitment to customer happiness and staff development will help you align your answers with what they are looking for in a candidate.
