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- Tasks: Supervise night operations, provide excellent customer service, and ensure hotel security.
- Company: Luxurious 5-star hotel in the heart of Oxford with a friendly atmosphere.
- Benefits: Earn up to £16.10 per hour, enjoy meals on duty, and receive discounts at our restaurants.
- Other info: Flexible part-time hours with opportunities for career development and team rewards.
- Why this job: Join a dynamic team and gain valuable experience in the hospitality industry.
- Qualifications: Customer service skills, ability to work under pressure, and knowledge of the local area.
The predicted salary is between 30000 - 30000 £ per year.
The independently owned Old Parsonage Hotel, centrally located in Oxford city centre, is a 5-star hotel with 35 luxury bedrooms. The Old Parsonage is part of ‘The Oxford Collection,’ a small, privately owned group of two luxury 5* hotels and apartments, three restaurants.
Responsibilities include:
- Booking taxis and giving directions.
- Room service to assist hotel guests with drinks and food orders from the night menu.
- Maintaining all necessary aspects of security for the hotel during the night shift.
- Checking guests in and out of the hotel, observing housekeeping status, ensuring correct rates are charged, and that all services are correctly billed.
- Processing guests’ payments and banking cash and cheques received during your shift.
- Following correct shift procedures and checklists at all times, ensuring daily tasks are completed and a thorough handover takes place at the end of your shift.
Requirements of the Night Supervisor:
- Provide friendly and professional customer service.
- Ability to work under pressure.
- Experience working in a similar guest-facing role.
- Knowledge of the local area.
- Good computer literacy.
- Effective time management and organisational skills.
We offer an excellent rate of pay for a part-time position, working 3 shifts per week, from 10pm to 7am, with an OTE up to £16.10 per hour, including non-contractual tronc (service charge).
Part-time Night Supervisor Benefits:
- Meals on duty.
- 50% discount on food within our restaurants.
- Up to £700 recruitment incentive.
- Uniform provided.
- Membership to our Employee Assistance Programme with Hospitality Action.
- Pension scheme.
- Holidays in accordance with the statutory minimum.
- Opportunities to develop within our Company.
- A paid day off on your birthday.
- Team awards and prizes.
- Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service.
Eligibility to work within the UK must be proven and two references should be available on request.
Part - time Night Supervisor employer: Old Parsonage Hotel
Contact Detail:
Old Parsonage Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part - time Night Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn’t find on job boards.
✨Tip Number 2
Show up in person! If you're nearby, pop into the Old Parsonage Hotel and introduce yourself. A warm smile and a quick chat with the staff can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by knowing the hotel inside out. Familiarise yourself with their services and local attractions. This will not only impress them but also help you answer questions confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at the Old Parsonage Hotel.
We think you need these skills to ace Part - time Night Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and professional tone will resonate well with us, especially for a guest-facing role like the Night Supervisor.
Tailor Your Application: Make sure to tailor your application to the specific role at the Old Parsonage Hotel. Highlight your relevant experience in customer service and any knowledge of the local area. This shows us that you’re genuinely interested in the position and understand what it entails.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re following the correct process, which we really appreciate. We can’t wait to hear from you!
How to prepare for a job interview at Old Parsonage Hotel
✨Know the Hotel Inside Out
Before your interview, make sure you research the Old Parsonage Hotel and its services thoroughly. Familiarise yourself with the local area and any attractions nearby, as this will help you answer questions about guest inquiries and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Night Supervisor, you'll be the face of the hotel during the night shift. Prepare examples from your past experiences where you've provided exceptional customer service, especially in high-pressure situations. This will demonstrate your ability to handle guest needs effectively.
✨Demonstrate Your Organisational Skills
The role requires effective time management and organisational skills. Be ready to discuss how you prioritise tasks and ensure smooth operations during your shifts. You might even want to bring a checklist or a brief outline of how you would manage your responsibilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the Night Supervisor role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.