At a Glance
- Tasks: Welcome guests, assist with requests, and ensure a smooth night shift experience.
- Company: Join the luxurious Old Parsonage Hotel in the heart of Oxford.
- Benefits: Earn up to £15.50 per hour, enjoy meals on duty, and receive discounts at our restaurants.
- Other info: Flexible part-time hours with opportunities for growth and team rewards.
- Why this job: Be part of a supportive team and develop your hospitality career in a stunning environment.
- Qualifications: Experience in customer service and knowledge of the local area is essential.
The predicted salary is between 13 - 16 £ per hour.
The independently owned Old Parsonage Hotel, centrally located in Oxford city centre, is a 5-star hotel with 35 luxury bedrooms. We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.
We are currently looking for an individual who is a natural leader in hospitality, to join our small luxury hotel as a part-time Hotel Night Supervisor. You will be professional, confident, and self-motivated, required to welcome guests and assist them with all their requests. You will need to have a comprehensive understanding of all hotel services and a sound knowledge of Oxford and its surrounding areas. You will work with other departments within the hotel to ensure our guests feel welcome throughout their stay.
Duties of the Night Supervisor:
- To welcome guests in a friendly and accommodating manner, making a great first impression
- Provide information to guests and assist with luggage
- Assist with requests; booking taxis, giving directions, room service (to assist hotel guests with the drinks and food orders from the night menu)
- To learn and retain a comprehensive understanding of all hotel services – and useful local information - to ensure maximum benefit to the guest and the ability to work effectively
- Maintaining all necessary aspects of security for the hotel during the night shift
- To check guests in and out of the hotel, observing housekeeping status, ensuring the correct rates are charged, that all services are correctly billed and that the guests’ payments are properly processed
- To bank cash and cheques received during your shift
- To follow correct shift procedures and checklists at all times, ensuring that daily tasks are completed and a thorough handover takes place at the end of your shift
Requirements of the Night Supervisor:
- Provide friendly and professional customer service
- Ability to work under pressure
- Experience working in a similar guest-facing role
- Knowledge of the local area
- Good computer literacy
- Effective time management and organisational skills
We offer an excellent rate of pay for a part-time position, working 3 shifts per week, from 10pm to 7am. An OTE up to £15.50 per hour, including non-contractual tronc (service charge).
Part-time Night Supervisor Benefits:
- Meals on duty
- 50% discount on food within our restaurants
- Up to £700 recruitment incentive
- Uniform provided
- Membership to our Employee Assistance Programme with Hospitality Action
- Pension scheme
- Holidays in accordance with the statutory minimum
- Opportunities to develop within our Company
- A paid day off on your birthday
- Team awards and prizes
- Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service
Eligibility to work within the UK must be proven and two references should be available on request.
Part - time Night Supervisor in Oxford employer: Old Parsonage Hotel
Join the prestigious Old Parsonage Hotel, where we pride ourselves on creating a supportive and nurturing work environment for our team. As a Head Housekeeper, you will benefit from comprehensive training and development opportunities, competitive pay, and a range of perks including discounts at our restaurants and hotels, making it an ideal place for those passionate about hospitality to thrive. Our commitment to employee well-being and career growth, combined with the charm of central Oxford, makes us an exceptional employer in the luxury hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Part - time Night Supervisor in Oxford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Old Parsonage Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Old Parsonage Hotel
Don't be shy about reaching out to Old Parsonage Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Part - time Night Supervisor in Oxford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Old Parsonage Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Old Parsonage Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
