At a Glance
- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join the luxurious Old Parsonage Hotel, part of The Oxford Collection in central Oxford.
- Benefits: Enjoy meals on duty, discounts, a pension scheme, and 28 days holiday.
- Other info: Flexible part-time hours available with a competitive pay rate.
- Why this job: Be part of a supportive team that values your growth and offers training opportunities.
- Qualifications: No experience needed; just a passion for hospitality and a positive attitude.
The predicted salary is between 20000 - 30000 £ per year.
We are looking for a Housekeeping Supervisor to join our team at the luxurious five-star plus Old Parsonage Hotel, which is part of ‘The Oxford Collection’; a small, privately owned group of two luxury 5* hotels and apartments, three restaurants that consists of the Old Bank Hotel, the Old Parsonage Hotel, 36 St Giles, Parsonage Grill, Gees Restaurant & Bar, and Quod Restaurant & Bar. We have 80 bedrooms across three iconic properties in central Oxford, with unrivalled views across the city’s beautiful skyline.
We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of the team, we are looking for an exceptional candidate who shares these values.
Our Housekeeping team is key in providing the highest level of cleanliness for our hotel and restaurant guests. You will be keen and hardworking with an interest in hospitality.
The ideal candidate will:
- Thrive to give guests a memorable experience
- Be passionate and knowledgeable about hospitality
- Be able to work under pressure
- Have effective time management skills
- Enjoy working as part of a team
- Have high-level attention to detail and a positive can-do attitude, with a keen willingness to learn
- Experience in a similar, luxury hotel is beneficial, although full training will be provided
Housekeeping Supervisor responsibilities:
- Maintaining the required standards of housekeeping in the hotel.
- Communicate effectively with Head Housekeeper and Deputy Head Housekeeper, ensuring the smooth and fast turnaround of rooms for re-sale in order to maximise revenue.
- Ensure all rooms are thoroughly checked before selling.
- Undertake any reasonable duties instructed by the Head Housekeeper or Deputy Head Housekeeper.
We offer a sensible shift pattern, across a 40-hour working week (Monday-Sunday rota with 2 days off) with an OTE up to £14.30 per hour, £29,744.00 per annum, including non-contractual service charge (tronc).
Part-time hours may also be considered.
Housekeeping Supervisor Benefits:
- Meals on duty
- 50% discount on food within our restaurants
- Up to £700 recruitment incentive
- Membership to our Employee Assistance Programme with Hospitality Action
- Pension scheme
- Uniform provided
- 28 days holiday inclusive of bank holidays per annum (pro-rata)
- Opportunities to develop within the Company
- A paid day off on your birthday
- Team awards and prizes
- Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service
Eligibility to work within the UK must be proven and two references should be available on request.
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Housekeeping Supervisor in Oxford employer: Old Parsonage Hotel
Join the prestigious Old Parsonage Hotel, where we pride ourselves on creating a supportive and nurturing work environment for our team. As a Head Housekeeper, you will benefit from comprehensive training and development opportunities, competitive pay, and a range of perks including discounts at our restaurants and hotels, making it an ideal place for those passionate about hospitality to thrive. Our commitment to employee well-being and career growth, combined with the charm of central Oxford, makes us an exceptional employer in the luxury hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor in Oxford
✨Tip Number 1
Familiarise yourself with the Old Parsonage Hotel and its values. Understanding their commitment to luxury and customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your teamwork skills. Since the role involves working closely with the Head Housekeeper and other team members, showcasing your ability to collaborate effectively can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your attention to detail. As a Housekeeping Supervisor, maintaining high cleanliness standards is crucial, so be ready to share examples of how you've ensured quality in previous roles.
✨Tip Number 4
Express your willingness to learn and adapt. The job description mentions that full training will be provided, so demonstrating a positive attitude towards learning new skills can make a great impression.
We think you need these skills to ace Housekeeping Supervisor in Oxford
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Housekeeping Supervisor position. Tailor your application to highlight how your skills and experiences align with what the Old Parsonage Hotel is looking for.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in housekeeping or hospitality. Emphasise any supervisory roles you've held and specific achievements that demonstrate your attention to detail and ability to work under pressure.
Write a Compelling Cover Letter:In your cover letter, express your passion for hospitality and your commitment to providing exceptional guest experiences. Mention why you want to work at the Old Parsonage Hotel specifically and how you can contribute to their team.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in housekeeping.
How to prepare for a job interview at Old Parsonage Hotel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your passion and knowledge about providing exceptional guest experiences.
✨Demonstrate Attention to Detail
As a Housekeeping Supervisor, attention to detail is crucial. Be prepared to discuss how you ensure high standards of cleanliness and organisation in your previous roles. You might even want to mention any systems or checklists you use to maintain these standards.
✨Highlight Teamwork Skills
Since this role involves working closely with the Head Housekeeper and other team members, emphasise your ability to collaborate effectively. Share examples of how you've successfully worked as part of a team in the past, especially in high-pressure situations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to manage time effectively or resolve conflicts within a team, and be ready to discuss how you approached these challenges.
