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For Companies At a Glance
- Tasks: Support adults in improving their quality of life and promoting independence.
- Company: Join Manchester City Council, a vibrant and diverse local authority.
- Benefits: Enjoy generous holidays, a great pension, and fantastic perks.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: NVQ 3 in Health and Social Care or working towards it.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Working Hours: 35 Hours per Week
Contract Type: Permanent, Full-Time
Closing Date: 7 October 2025
Closing Time: 11.59pm
- 2 References – where possible we require 3 years\’ history
- Medical Clearance – Pre-placement health assessment (PPHA)
- Qualification – NVQ 3 Health and Social Care or working towards
- DBS (Disclosure and Barring Service) clearance – This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.
The role holder will provide varied and flexible day services to citizens that meet individual needs and aspirations, supporting citizens to improve their quality of life and promote independence, well being and choice. The role holder will provide practical and emotional support to citizens that will promote independence and will assist and support other involved parties, to ensure positive outcomes for all citizens accessing services. The role holder will actively contribute to the development of the centre which makes a contribution to the local community, working in partnership with stakeholders to achieve citizens outcomes and high standards of care.
About the Candidate
- Team Work – Working together helps deliver the best outcomes.
- Customer Service – Putting citizens at the heart of what we do.
- Delivery – Delivery of high quality services is at the heart of what we do
- Change – Improving services and making the most of resources
- Pride in Manchester – Demonstrating pride in our city
- Communication skills: Ability to communicate clearly and effectively taking account of individual needs
- Planning and Organising: Demonstrate the ability to organize multiple tasks and allocate resources accordingly
- Problem Solving and Decision Making: Able to use information, knowledge and analytical skills in a structured way to enable service delivery.
- Analytical Skills: Ability to understand moderately complex information and compare information from a number of different sources.
- Administrative Skills: A good level of literacy and numeracy skills to manage the maintenance of customer records.
About Us
We’re the local council for one of the UK’s most vibrant and diverse cities. Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.
Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:
- We take time to listen and understand
- We work together and trust each other
- We value our differences and treat each other fairly
- We own it and we’re not afraid to try new things
- We’re proud and passionate about Manchester
Benefits we offer
- Generous holiday allowance – Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. You can purchase up to two additional weeks.
- A buzzing pension – You’ll be enrolled in the UK’s largest local government pension scheme, with life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave – Enhanced family leave options to bond with a new born or support your family during critical life events.
- Brilliant perks – Discounts on shopping, holidays, days out, phone contracts, cycle to work, free flu jabs and eye tests, and more.
- Learn and grow – Diverse learning opportunities including workshops, training, apprenticeships and qualifications, with a comprehensive onboarding process.
- A Good Employment Charter member – Secure, flexible work with fairness; pay reviewed annually; union recognition; health and wellbeing support.
- Up to 3 days volunteering leave – Paid volunteering leave pro-rated to give back to the community.
Creating an Inclusive Team at Manchester City Council
We’re dedicated to creating a workplace that reflects the diversity of the communities we serve. We actively welcome applications from all ages and backgrounds, particularly from Black, Asian and Minority Ethnic communities, Disabled people and young people.
Support During the Process
- Interview Adjustments: Let us know if you need adjustments to demonstrate your suitability during the interview.
- Accessible Formats: Our ReciteMe tool can be accessed through the Accessibility tools at the top of our careers page. It offers text-to-speech, translation, adjustable text size and colour.
Guaranteed Assessment Scheme
We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements and identify with at least one of the criteria below:
- Members of the Armed Forces or veterans
- Current or former care leavers
- Have a disability or long-term condition
When You Join Us
We’re a Disability Confident Employer, offering:
- A workplace adjustment hub with specialist support and guidance for necessary adjustments to thrive at work
- Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network
- A commitment to accessibility and disability-friendly workplaces
For more information about the role or any adjustments, please email jobs@manchester.gov.uk.
What we will need from you if you’re successful
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This role is not eligible for Skilled Worker sponsorship by Manchester City Council policy. Candidates should consider their own right to work options.
Pre-Employment Checks
If successful, the required pre-employment checks will depend on the role and may include:
- Proof of Right to Work: documentary evidence; visa sponsorship is not guaranteed
- References: from current and previous employers
- Proof of Qualifications: evidence of relevant qualifications
- DBS Check: a criminal record check may be necessary depending on the role
These checks are part of our commitment to safety and security of our workforce and the community we serve.
Other relevant information
We want everyone to be themselves at work; if you need additional support to undertake duties, we’ll make efforts to source necessary aids, adaptations or equipment. If any task is unachievable, we will explore role redesign.
For more information about the role, read the role profile attached.
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Well-Being Officer - Adults\' Services employer: Old Moat
Contact Detail:
Old Moat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Well-Being Officer - Adults\' Services
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Tailor your responses to show how your skills align with their mission, especially around well-being and community support.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experiences and how they relate to the role of a Well-Being Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our Manchester community.
We think you need these skills to ace Well-Being Officer - Adults\' Services
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Well-Being Officer role. We want to see how you can contribute to improving citizens' quality of life!
Showcase Your Team Spirit: Since teamwork is key for us, don’t forget to mention any experiences where you’ve successfully collaborated with others. We love seeing how you can work together to deliver high-quality services!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to demonstrate your communication skills, as this is crucial for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people and shows you’re serious about joining our team!
How to prepare for a job interview at Old Moat
✨Know Your Stuff
Make sure you understand the role of a Well-Being Officer and the specific needs of adults' services. Familiarise yourself with the key responsibilities, such as promoting independence and providing emotional support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Team Spirit
Since teamwork is crucial for this role, be prepared to share examples of how you've successfully collaborated with others in the past. Think about times when you put citizens at the heart of your work and how you contributed to positive outcomes. This will demonstrate your alignment with the council's values.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and considerately, especially when discussing sensitive topics. You might want to prepare answers that reflect your ability to adapt your communication style to meet individual needs, which is essential for supporting diverse citizens.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific situations where you had to analyse complex information or make decisions under pressure. Be ready to explain your thought process and how you arrived at your solutions, showcasing your analytical skills and ability to deliver high-quality services.
