Response Officer: 24/7 Community Support Specialist in Manchester
Response Officer: 24/7 Community Support Specialist

Response Officer: 24/7 Community Support Specialist in Manchester

Manchester Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the community by responding to calls and assisting clients in their homes.
  • Company: A dedicated community support service based in Manchester.
  • Benefits: Generous holiday allowance, pension membership, and learning opportunities.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Full UK driving licence and strong decision-making skills required.
  • Other info: Work in a dynamic 24/7 environment with growth potential.

The predicted salary is between 30000 - 42000 Β£ per year.

A community support service in Manchester is seeking a Response Officer to help citizens maintain independence in their homes. The role involves handling calls, responding to clients in person, and operating within a 24-hour shift pattern.

Candidates must possess a full UK driving licence and demonstrate strong decision-making skills in a fast-paced environment.

Benefits include a generous holiday allowance, pension membership, and opportunities for learning and development.

Response Officer: 24/7 Community Support Specialist in Manchester employer: Old Moat

Join our dedicated team in Manchester as a Response Officer, where you will play a vital role in empowering citizens to maintain their independence at home. We pride ourselves on fostering a supportive work culture that values employee growth through continuous learning and development opportunities, alongside a generous holiday allowance and pension membership. Working with us means being part of a community-focused organisation that truly makes a difference in people's lives, all while enjoying the benefits of a flexible 24/7 shift pattern.
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Contact Detail:

Old Moat Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Response Officer: 24/7 Community Support Specialist in Manchester

✨Tip Number 1

Get to know the company! Research their values and mission, especially how they support community independence. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.

✨Tip Number 2

Practice your decision-making skills! Since the role requires quick thinking in a fast-paced environment, try role-playing scenarios with friends or family. This will help you feel more confident when discussing your problem-solving abilities.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local community events. This can give you insider knowledge about the company culture and might even lead to a referral!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Response Officer: 24/7 Community Support Specialist in Manchester

Decision-Making Skills
Communication Skills
Customer Service Skills
Time Management
Problem-Solving Skills
Empathy
Adaptability
Full UK Driving Licence

Some tips for your application 🫑

Show Your Passion for Community Support: When writing your application, let us know why you're excited about helping people maintain their independence. Share any relevant experiences or motivations that drive you to work in community support.

Highlight Your Decision-Making Skills: Since the role requires strong decision-making in a fast-paced environment, make sure to include examples from your past where you've had to think on your feet and make quick, effective decisions.

Tailor Your Application: Don’t just send a generic application! We want to see how your skills and experiences align with the specific requirements of the Response Officer role. Customise your CV and cover letter to reflect this.

Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to review your application and get back to you quickly!

How to prepare for a job interview at Old Moat

✨Know the Role Inside Out

Make sure you thoroughly understand what a Response Officer does. Familiarise yourself with the responsibilities, especially handling calls and responding to clients in person. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Decision-Making Skills

Prepare examples from your past experiences where you've had to make quick decisions in a fast-paced environment. Think about situations where you had to prioritise tasks or resolve conflicts, as this will demonstrate your ability to handle the demands of the job.

✨Highlight Your Community Spirit

Since this role is all about supporting citizens, be ready to discuss your passion for community service. Share any relevant experiences or volunteer work that showcases your commitment to helping others maintain their independence.

✨Be Ready for Shift Work Questions

As the position involves a 24-hour shift pattern, be prepared to discuss your flexibility and willingness to work various shifts. It’s a good idea to think about how you manage your time and energy during irregular hours, as this will reassure them of your suitability for the role.

Response Officer: 24/7 Community Support Specialist in Manchester
Old Moat
Location: Manchester
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  • Response Officer: 24/7 Community Support Specialist in Manchester

    Manchester
    Full-Time
    30000 - 42000 Β£ / year (est.)
  • O

    Old Moat

    50-100
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