Private Rented Sector Officer in Manchester

About The Role

• Working hours: 35 hours per week
• Contract type: Temporary to 31 March 2027
• Closing date: 11.59pm, 1 February 2026
• Interview method: in person
• References: 2 references required, with a minimum of 3 years employment history
• Essential car documentation: Must hold a full valid driving licence and provide your own car for work. Eligible for a Car User Allowance.
• BPSS clearance required.
• DBS clearance required.

Responsibilities

We are looking to recruit Private Rented Sector Officers in our PRS Team within the Homelessness Directorate. You will work in a busy team, managing a varied caseload of service users face‑to‑face and over the telephone. You will be required to look for accommodation for households who are homeless or at risk of becoming homeless, source accommodation to resolve clients’ homeless journey within the private rented sector and meet landlords or letting agents inside and outside of Manchester to secure accommodation. You will need excellent communication and negotiation skills, be able to inspect properties for health & safety compliance and a decent standard, and receive full training in line with Housing, Health & Safety System requirements.

Eligibility & Checking

• BPSS (Baseline Personnel Security Standard) clearance must be obtained prior to commencing.
• Enhanced DBS (Disclosure and Barring Service) clearance is required.
• Proof of right to work in the UK is mandatory.

About the Candidate

• Communication skills: clear, concise, accurate communication that promotes understanding.
• Planning and organising skills: ability to manage multiple tasks effectively, allocating time and energy by priority.
• Creative skills: innovative problem solving beyond existing parameters.
• Problem solving and decision making: analyse situations, evaluate alternatives, make sound decisions, and explain reasoning.
• Administrative skills: good literacy and numeracy, ability to produce letters and perform calculations.
• IT skills: use ICT systems to obtain, analyse and present data effectively.

Benefits We Offer

• Generous holiday allowance – up to 26 days annual leave plus bank holidays, increasing to 31 days after five years. Additional weeks can be purchased.
• Buzzing pension – enrolled in the UK’s largest local government pension scheme, with life cover of three times salary.
• Enhanced parental and carers leave – ample time to bond with a newborn or support family during critical events.
• Brilliant perks – discounts on shop, holidays, phone contracts, cycle‑to‑work, free flu jabs, eye tests, and more.
• Learning and growth – diverse learning opportunities, workshops, training, apprenticeships, qualifications, and a comprehensive onboarding process.
• Good Employment Charter member – secure, flexible work, fairness, annual pay reviews, support from three trade unions.
• Up to 3 days volunteering leave – pro‑rate of paid volunteering leave.

About Us

We’re the local council for one of the UK’s most vibrant and diverse cities. Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Inclusivity & Support

• Interview adjustments – please let us know if you need adjustments to demonstrate suitability.
• Accessible formats – our ReciteMe tool offers text‑to‑speech, translation, adjustable text size and colour.
• Guaranteed assessment scheme – applicants meeting minimum shortlisting requirements who identify as an armed forces member or veteran, current or former care leaver, or disabled person with a long‑term condition qualify for guaranteed assessment.
• Disability‑confident employer – workplace adjustments, disability‑specific networks (Disabled Staff Network, Neurodiversity Staff Network, Mental Health Staff Network), and commitment to accessibility standards.

Contact

For an informal discussion, please contact the hiring manager, Tom Coyle, at t.coyle@manchester.gov.uk to arrange a convenient time to discuss the role.

Pre‑Employment Checks

• Proof of right to work in the UK.
• References from current and previous employer(s).
• DBS check.
• BPSS clearance.
• Driving licence (if the role requires driving).

Other Relevant Information

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Artificial Intelligence (AI) Usage

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Plagiarism or AI‑generated content presented as your own may result in withdrawal of your application or disciplinary action for internal candidates.

Other Links

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Application Information

For more information about the role, please ensure that you read the role profile attached. For any adjustments, email jobs@manchester.gov.uk.