Council Tax Casework & Quality Officer - Hybrid in Manchester

Council Tax Casework & Quality Officer - Hybrid in Manchester

Manchester Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Old Moat

At a Glance

  • Tasks: Assist in Council Tax administration and quality checking for efficient casework.
  • Company: Old Moat, a community-focused organisation in Manchester.
  • Benefits: Hybrid working model for flexibility and work-life balance.
  • Other info: Opportunity to grow within a supportive and dynamic environment.
  • Why this job: Join a new team and make a difference in local services.
  • Qualifications: Recent experience in council tax administration is preferred.

The predicted salary is between 30000 - 40000 £ per year.

Old Moat in Manchester is seeking to recruit five Technical Officers to assist in the Council Tax Service, focusing on administrative tasks and quality checking. In this role, you will support the handling of casework and contribute to a new team that enhances service capacity.

We welcome applicants with recent experience in council tax administration. The position offers a hybrid working style, allowing flexibility in how and where you work.

Council Tax Casework & Quality Officer - Hybrid in Manchester employer: Old Moat

Old Moat in Manchester is an excellent employer that values flexibility and work-life balance, offering a hybrid working model for the Council Tax Casework & Quality Officer role. With a strong focus on employee development and a supportive team culture, we provide opportunities for growth and advancement within the local government sector, making it a rewarding place to contribute to community services.

Old Moat

Contact Details:

Old Moat Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Council Tax Casework & Quality Officer - Hybrid in Manchester

Tip Number 1

Network like a pro! Reach out to current or former employees in the council tax sector. They can give you insider info on what the team is really like and might even put in a good word for you.

Tip Number 2

Prepare for the interview by brushing up on your council tax knowledge. Familiarise yourself with recent changes in legislation and best practices. This will show that you're not just interested, but also knowledgeable about the field.

Tip Number 3

Practice your answers to common interview questions. Think about how your past experiences relate to the role of a Council Tax Casework & Quality Officer. We want to hear how you can contribute to enhancing service capacity!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Council Tax Casework & Quality Officer - Hybrid in Manchester

Council Tax Administration
Administrative Skills
Quality Checking
Casework Handling
Team Collaboration
Service Capacity Enhancement
Flexibility in Working

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your recent experience in council tax administration. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Council Tax Casework & Quality Officer position and how you can contribute to our team at Old Moat.

Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to administrative tasks!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!

How to prepare for a job interview at Old Moat

Know Your Council Tax Basics

Make sure you brush up on your knowledge of council tax regulations and processes. Familiarise yourself with common administrative tasks and quality checking methods, as this will show your understanding of the role and its requirements.

Showcase Your Experience

Prepare to discuss your recent experience in council tax administration. Think of specific examples where you've successfully handled casework or improved service capacity. This will help demonstrate your suitability for the position.

Emphasise Teamwork and Flexibility

Since this role involves working in a new team and offers hybrid working, be ready to talk about your teamwork skills and how you adapt to different working environments. Share examples of how you've collaborated with others and managed your time effectively.

Ask Insightful Questions

Prepare some thoughtful questions about the team dynamics and the challenges they face in the Council Tax Service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.