Compliance Support Officer in Manchester

About The Role

Working Hours: 35 Hours Per Week

Contract Type: 1 x Full Time, Temporary (1 year)

Closing Date: 08 September 2026

Closing time: 11.59pm

Interview Method: Face to Face

Legal Right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.

This role is subject to:

• 2 References - where possible we require 3 years' history.
• BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks.

The Housing Compliance & Enforcement Team are a Citywide team based at Hammerstone Road in Gorton and are responsible for dealing with housing disrepair in the private rented sector and licensing of Houses in Multiple Occupation (HMOs) and Discretionary Licensing Schemes such as Selective Licensing. The team responds to service requests from tenants and undertakes projects to tackle inadequate and dangerous private rented housing across Manchester. The team carries out a range of regulatory roles in meeting its statutory duties designed to protect residents living in the private rented sector, ensuring private landlords and agents are meeting their legal obligations and take firm action against those landlords who flout the law or act irresponsibly.

The Compliance Support Officer will carry out essential compliance and administrative work in relation to HMO and Selective licensing, including processing of licensing applications, as well as providing direct support to the Housing Compliance Officers who are responding to service requests, carrying out programmed compliance inspections as part of the Councils private rented sector licensing schemes and working on proactive projects to tackle rogue landlords. You will be providing accurate, technical advice and guidance to landlords/agents on compliance with private rented property licensing schemes and their statutory obligations under all applicable and relevant legislation, codes, best practice and policies.

About the Candidate

We are seeking to recruit a Compliance Support Officer for the Housing Compliance and Enforcement Team. Good ICT & communication skills are essential as the successful candidate will use a number of systems and will need to communicate effectively to a range of audiences including managers, businesses, solicitors and partners. It’s desirable that candidates have experience of the following systems - SAP, Academy, REASON, Experian and Flare. Successful applicants will gain the opportunity to work in a dynamic and well-regarded team, working flexibly with good hybrid working conditions.

Benefits we offer:

• Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications.
• A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do.
• Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process

Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.

Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.

Guaranteed Assessment Scheme: We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long-term condition

When You Join Us

We’re a Disability Confident Employer, offering:

• A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
• A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

For more information about the role or any adjustments, email jobs@manchester.gov.uk.

What we will need from you if you’re successful:

• Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK.
• References: We’ll require references from your current and previous employer(s).
• Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
• Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
• Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
• Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.
• Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets.
• Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.

Other relevant information: We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.