Client Finance Officer in Manchester

About The Role

Working hours: 35 hours per week, flexible working

Contract type: Permanent

Closing date: 11.59pm, 9 February 2026

Interview method: in person

This role is subject to:

• 2 references - where possible, we require 3 years' history
• BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.
• DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard Disclosure and Barring Service (DBS) check.

Client Financial Services is part of Corporate Financial Management, supporting Adult Social Care teams and provides an appointee and deputyship service managing the personal financial affairs for vulnerable adults. You’ll work as part of the Client Financial Services team and contribute to providing a high quality service for all appointee and deputy customers. You’ll be responsible for the accurate and timely management and safeguarding of personal finances for vulnerable adults who lack mental capacity. You’ll oversee a caseload of customers, with reference to their personal finances, welfare benefit entitlements, savings, investments, debts and expenditure needs, but also having an understanding of their safeguarding and social care needs. The work is undertaken in accordance with key guidelines, policies and legislation from the Department of Work and Pensions (DWP), the Court of Protection (COP), The Office of the Public Guardian and the Mental Capacity Act. You may be able to work from home or remotely some of the time, or for certain tasks or limited days or hours. For the rest of the time, you will be required to work at council sites or offices. This will depend on your role’s responsibilities and your personal circumstances.

About the Candidate

• Are highly motivated, with knowledge and working experience of welfare benefit entitlement rules
• Have an understanding of financial processes and experience of working in a financial setting or in a social care setting with vulnerable adults
• Can respond to queries from a wide range of both internal and external stakeholders, in an efficient and courteous manner, using sound judgement, initiative and creative skills to resolve problems
• Are highly organised and able to prioritise and self-manage a demanding caseload.

You’ll work as part of a team of Client Finance Officers, but will self-manage your own caseload of clients, taking responsibility for the effective management of their financial affairs in accordance with the relevant policies and guidelines.

Technical Requirements

• Good basic knowledge of financial processes
• Good basic knowledge and understanding of Adult Social Care
• Detailed knowledge of the Welfare Benefits System and benefit entitlements

Benefits we offer

• Generous holiday allowance – Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. You can purchase up to two additional weeks.
• A buzzing pension – You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave – Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks – Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow – We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member – We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognise three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave – Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian and Minority Ethnic communities, disabled people and young people.

Support During the Process

• Interview Adjustments – Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats – Our ReciteMe tool can be accessed through the “Accessibility tools” button at the top of our careers page. This tool offers features like text‑to‑speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.

Guaranteed Assessment Scheme

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long‑term condition

What we will need from you if you’re successful

• In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.
• Proof of Right to Work – You’ll need to provide documentary evidence of your right to work in the UK.
• References – We’ll require references from your current and previous employer(s).
• Disclosure and Barring Service (DBS) Check – A criminal record check may be necessary, depending on the role.
• Baseline Personnel Security Standard (BPSS) Clearance – BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information.

Other relevant information

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Use of Artificial Intelligence (AI)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.