Account Manager in Manchester

Account Manager in Manchester

Manchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive initiatives to enhance Council Tax administration and collection.
  • Company: Join a dedicated team focused on community support and financial recovery.
  • Benefits: Permanent contract, competitive salary, and a supportive work environment.
  • Why this job: Make a real difference in your community while developing your career.
  • Qualifications: Experience in account management and strong negotiation skills.
  • Other info: 35-hour work week with opportunities for professional growth.

The predicted salary is between 36000 - 60000 £ per year.

Working hours: 35 hours per week.

Contract type: Permanent.

Closing date: 11.59pm, 15 February 2026.

Interview method: in person.

This role is subject to BPSS clearance. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.

The role will be on the South Recovery Team aimed at driving forward a series of initiatives to enhance the administration and collection of Council Tax. The initiatives may include:

  • Targeting large property owners
  • Using information from HMRC to negotiate with debtors and apply Attachments of Earnings (AoEs) or Attachments of Benefit
  • Supporting the further development and future implementations of systems to help benefit collection
  • Managing advanced recovery cases while also supporting the wider council tax services which could include progressing cases to Bankruptcy
  • Reviewing Recovery Accounts for Large Debtor balances acting as a point of contact
  • Working on absconder accounts to secure

Account Manager in Manchester employer: Old Moat

As an Account Manager with us, you'll be part of a dynamic team dedicated to enhancing the administration and collection of Council Tax in a supportive and collaborative environment. We pride ourselves on offering excellent employee growth opportunities, a strong work-life balance with a 35-hour work week, and a culture that values innovation and teamwork. Located in a vibrant community, our organisation is committed to making a meaningful impact while providing you with the tools and resources to thrive in your career.
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Contact Detail:

Old Moat Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager in Manchester

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.

✨Tip Number 2

Prepare for those in-person interviews! Research the company and its initiatives, especially around Council Tax collection. We want you to show them you’re not just another candidate, but someone who’s genuinely interested in making a difference.

✨Tip Number 3

Practice your pitch! You’ll want to clearly articulate how your skills align with the responsibilities of managing advanced recovery cases and supporting wider council tax services. We can help you refine your approach so you come across as confident and capable.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to tackle challenges in the South Recovery Team.

We think you need these skills to ace Account Manager in Manchester

Negotiation Skills
Debt Collection
Data Analysis
Communication Skills
Problem-Solving Skills
Project Management
Attention to Detail
Knowledge of HMRC Regulations
Customer Service
Financial Acumen
Team Collaboration
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight relevant experience and skills that match the job description, especially those related to council tax administration and recovery initiatives.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed similar tasks in the past, and don’t forget to express your enthusiasm for joining our South Recovery Team!

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!

How to prepare for a job interview at Old Moat

✨Know Your Stuff

Make sure you understand the role of an Account Manager, especially in relation to Council Tax. Brush up on key terms like Attachments of Earnings and how they work. Familiarise yourself with the initiatives mentioned in the job description so you can discuss them confidently.

✨Showcase Your Experience

Prepare examples from your past work that demonstrate your ability to manage advanced recovery cases or negotiate effectively. Think about specific situations where you've successfully handled large debtor balances or worked with HMRC information.

✨Be Ready for BPSS Questions

Since this role requires BPSS clearance, be prepared to discuss your identity verification, employment history, and any potential issues that might arise during the background check. Honesty is key here, so be upfront about your past.

✨Ask Smart Questions

At the end of the interview, have a few insightful questions ready. Ask about the team dynamics within the South Recovery Team or how success is measured in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.

Account Manager in Manchester
Old Moat
Location: Manchester

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