At a Glance
- Tasks: Support vulnerable households in temporary accommodation to achieve permanent rehousing.
- Company: Join Manchester City Council and make a real difference in the community.
- Benefits: Generous holiday allowance, pension scheme, and professional development opportunities.
- Why this job: Empower individuals facing homelessness and help transform lives in your city.
- Qualifications: Empathy, resilience, and a solution-focused mindset are essential.
- Other info: Diverse and inclusive team with excellent support and career growth.
The predicted salary is between 28800 - 42000 Β£ per year.
About The Role
Working Hours: 35 Hours Per Week
Contract Type: Full-Time, Temporary (12 Months)
Additional Payments: Essential Car Allowance
Closing Date: 08 October 2025
Closing time: 11.59pm
Interview Method: Face to Face
This role is subject to:
- 2 References β where possible we require 3 years\β history
- DBS (Disclosure and Barring Service) clearance β enhanced disclosure check
- Essential Car Documentation β designated Essential Car User; full valid driving licence; provide own car; essential car user allowance
About the Service
The Floating Support Service is a locality-based service providing a supportive service to households across Greater Manchester in temporary accommodation who are homeless. The service uses a strengths-based approach to help households stabilise their lives and move forward into permanent rehousing.
Many users may have vulnerabilities or be experiencing hardship with complex needs, including mental health issues, substance misuse, poverty, unemployment and domestic abuse. The role holder will be empathetic, practical and outcome focused, leading a team to deliver a holistic, strength-based service to all households.
The Move On worker will support Managers with in-house transfers and offers through Manchester Move and the Private Rented Sector to ensure the process is fluid and successful. Move on support aims to reduce time spent in temporary accommodation.
For an informal discussion
Please contact the hiring manager, Clare Bennett, at Clare.bennett@manchester.gov.uk to arrange a convenient time to discuss the role.
About the Candidate
Support Workers must understand homelessness and its impact on families and individuals. The role requires personal resilience, a desire to help and a solution-focused outlook. The work can involve issues such as loss of tenancy, debt, domestic violence, substance misuse, mental and physical health problems.
The role holder should have a good understanding of safeguarding and will demonstrate excellent partnership working with the voluntary sector, agencies, health partners and organisations.
Desirable but Not Essential
An understanding of homelessness legislation is advantageous; full training will be provided.
About Us
Manchester City Council is the local council for a vibrant and diverse city. Working for Manchester is an opportunity to contribute to a city that leads change and transforms lives.
Our vision, Our Manchester, guides everything we do and is brought to life through the Our Manchester behaviours:
- We take time to listen and understand
- We work together and trust each other
- We value differences and treat everyone fairly
- We own it and are not afraid to try new things
- Weβre proud and passionate about Manchester
Benefits
- Generous holiday allowance β up to 26 days per year plus bank holidays, rising to 31 days after five years; option to purchase up to two additional weeks
- Pension β enrolled in the local government pension scheme with life cover
- Enhanced parental and carers leave
- Perks β discounts, MCR+ benefits, cycle to work, flu jabs, eye tests and more
- Learn and grow β learning opportunities, onboarding, workshops and qualifications
- A Good Employment Charter member β commitment to secure, flexible work and fairness
- Volunteering leave β up to 3 days pro-rated
Creating an Inclusive Team
We welcome applications from all backgrounds, with emphasis on diversity and inclusion.
Support During the Process
- Interview adjustments available
- Accessible formats via ReciteMe tool on the careers page
Pre-Employment Checks
Checks may include proof of right to work, references, proof of qualifications, DBS check, proof of Manchester residency for some roles, police vetting, BPSS clearance, and driving licence if required.
These checks support safety and security of staff and the community.
Other Information
We support reasonable adjustments and equipment as needed. If tasks prove unachievable, we will consider role redesign.
Role profile and additional information are available on the role page.
Privacy and take-home pay calculators are available via our careers pages.
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Homelessness Move on Support Worker employer: Old Moat
Contact Detail:
Old Moat Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Homelessness Move on Support Worker
β¨Tip Number 1
Get to know the organisation! Research Manchester City Council and their values. When you understand what they stand for, you can tailor your approach during interviews to show how you align with their mission.
β¨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to homelessness and support work. Think about your experiences and how they relate to the role, so you can share real-life examples that demonstrate your skills.
β¨Tip Number 3
Donβt be shy about your passion! During the interview, express your genuine desire to help those in need. Show them that youβre not just looking for a job, but that you truly care about making a difference in peopleβs lives.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Homelessness Move on Support Worker
Some tips for your application π«‘
Show Your Passion: When writing your application, let your passion for helping those experiencing homelessness shine through. We want to see your empathy and understanding of the challenges faced by individuals in temporary accommodation.
Tailor Your CV: Make sure your CV is tailored to the role of a Homelessness Move on Support Worker. Highlight any relevant experience or skills that align with the job description, especially your understanding of safeguarding and partnership working.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why youβre a great fit for the role.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, youβll find all the details you need about the position there.
How to prepare for a job interview at Old Moat
β¨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Homelessness Move on Support Worker. Familiarise yourself with the challenges faced by individuals experiencing homelessness and think about how your skills can help address these issues.
β¨Show Empathy and Resilience
During the interview, be prepared to discuss your experiences that demonstrate empathy and resilience. Share specific examples where you've supported vulnerable individuals or dealt with challenging situations, highlighting your solution-focused approach.
β¨Know Your Legislation
While understanding homelessness legislation is desirable but not essential, having a basic knowledge can set you apart. Brush up on key points related to homelessness rights and support services in Greater Manchester to show your commitment to the role.
β¨Ask Thoughtful Questions
At the end of the interview, donβt hesitate to ask questions about the team dynamics, the support services provided, or the training opportunities available. This shows your genuine interest in the role and helps you assess if itβs the right fit for you.