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For Companies At a Glance
- Tasks: Be the friendly face of our school, managing reception and supporting pupils and families.
- Company: Join a supportive team at Leo Kelly School, dedicated to making a difference.
- Benefits: Enjoy a competitive salary, full-time hours, and a welcoming work environment.
- Other info: Opportunity for career growth in a dynamic educational setting.
- Why this job: Make a real impact in students' lives while developing your professional skills.
- Qualifications: Excellent communication, organisation, and customer service skills are essential.
The predicted salary is between 22005 - 22005 £ per year.
About The Role
Contract Type: Permanent; Working Hours: Full Time, 35 hours per week; Number of Positions: 1; Start Date: 1st June 2026; Salary: £22,005 per annum.
We are seeking to appoint an exceptional Business Support Officer to join our welcoming and hardworking Business Team, based at Leo Kelly School. This is a hugely important role within the school. You will be the first face and first voice of Manchester Hospital School, welcoming visitors, supporting pupils and families, managing reception, handling the main school telephone line and ensuring the smooth day-to-day running of the front office. Alongside reception responsibilities, you will also provide high-quality business and administrative support as part of the wider school business team. You will be line managed by the Assistant School Business Manager and work closely with school leaders, pupils, parents, staff and external professionals. This role would suit someone who is warm, organised, professional, calm under pressure and passionate about making a difference.
Our Values
- Aspiration – creating and maintaining an exceptional learning culture where every pupil and staff member strives for educational and personal growth
- Unity – working collaboratively and holistically as a school community for our pupils
- Kindness – demonstrating empathy and compassion, fostering a supportive, trusting and respectful environment
- Equity – identifying barriers and making reasonable adjustments so every pupil receives the support they need to thrive
- Innovation – creatively developing educational practice to provide flexible, forward-thinking learning experiences
About the Candidate
- Has excellent customer service and communication skills
- Is highly organised and able to multitask
- Can remain calm and professional in a busy front office environment
- Builds positive relationships with children, families and professionals
- Has strong ICT skills and confidence using office systems
- Understands confidentiality and safeguarding responsibilities
- Enjoys being part of a team and contributing positively to school life
- Experience in a school office, reception or busy administrative environment would be highly desirable
What You’ll Be Doing
- Acting as the main receptionist and first point of contact for Leo Kelly School
- Managing the school switchboard and directing calls professionally
- Welcoming pupils, parents, contractors and visitors
- Supporting pupil sign-in, safeguarding and visitor procedures
- Building positive relationships with families and external agencies
- Providing high-quality administration support across the school
- Managing calendars, bookings, records and communications
- Supporting attendance, pupil data and school systems such as Arbor
- Working closely with the wider business team to support operations
We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. This post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable. We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation.
Business Support Officer employer: Old Moat
Contact Detail:
Old Moat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Get to know the school! Research Manchester Hospital School and its values. When you walk in for your interview, you’ll be able to show that you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! As a Business Support Officer, you'll be the first point of contact. Role-play with a friend or family member to nail down how to handle different scenarios, from welcoming visitors to managing phone calls.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed busy environments before. Whether it’s juggling multiple tasks or keeping calm under pressure, share those stories during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Show Your Warmth: As a Business Support Officer, you'll be the first face people see. Make sure your application reflects your warm and welcoming personality. Use friendly language and share experiences that highlight your ability to connect with others.
Highlight Your Organisational Skills: This role requires someone who can juggle multiple tasks. In your application, mention specific examples of how you've managed busy environments before. We want to see that you can keep things running smoothly, even when the pressure's on!
Demonstrate Your Communication Skills: Excellent communication is key in this role. Use your application to showcase your ability to communicate effectively with different audiences. Whether it's through written examples or describing past experiences, let us know how you build positive relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Old Moat
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the job description and think about how your skills align with the tasks mentioned, like managing the school switchboard or supporting pupil data.
✨Showcase Your Customer Service Skills
As the first point of contact, excellent customer service is key. Prepare examples from your past experiences where you've successfully handled challenging situations or built positive relationships with families and professionals. This will demonstrate your ability to remain calm and professional under pressure.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this role. Bring along a portfolio or examples of how you've managed multiple tasks in a busy environment. Discuss specific tools or systems you’ve used to keep everything on track, as this will show you can handle the demands of the front office.
✨Emphasise Your Team Spirit
This position requires collaboration with various stakeholders. Be ready to talk about your experience working in teams, how you contribute positively to school life, and your passion for making a difference in the educational environment. Highlighting your teamwork will resonate well with the school's values.