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- Tasks: Inspire the team to deliver exceptional service and ensure guest satisfaction.
- Company: Old Manor Inn, a welcoming environment in Kewstoke.
- Benefits: Competitive salary, career progression, discounts, pension, and 28 days paid holiday.
- Other info: Opportunity to grow in a supportive and friendly atmosphere.
- Why this job: Join a team focused on making every guest feel valued and important.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 25000 - 32000 £ per year.
Old Manor Inn in Kewstoke is seeking a Deputy Manager to support the General Manager in daily operations. The role involves inspiring the team to deliver exceptional service and ensuring guest satisfaction.
Offers include:
- Competitive salary
- Career progression opportunities
- Discounts across brands
- Pension
- 28 days paid holiday
Join a welcoming environment focused on making each guest feel valued and important.
Deputy Manager — Lead Guest Experiences & Team employer: Old Manor Inn
Contact Detail:
Old Manor Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager — Lead Guest Experiences & Team
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Old Manor Inn or similar places. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show your passion for guest experiences! When you get the chance to chat with potential employers, share stories about how you've gone above and beyond for guests in the past. It’s all about making that personal connection.
✨Tip Number 3
Prepare for the interview by researching the Old Manor Inn's values and culture. We want to see how you can fit into their welcoming environment and inspire the team to deliver exceptional service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Deputy Manager — Lead Guest Experiences & Team
Some tips for your application 🫡
Show Your Passion for Guest Experiences: When writing your application, let us see your enthusiasm for creating memorable guest experiences. Share any relevant stories or examples that highlight your commitment to exceptional service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your leadership skills and any experience you have in managing teams or operations in hospitality.
Be Authentic and Personable: We want to get to know the real you! Use a friendly tone in your application to reflect the welcoming environment we foster at Old Manor Inn. Let your personality shine through!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to review your application and get back to you quickly!
How to prepare for a job interview at Old Manor Inn
✨Know the Venue Inside Out
Before your interview, make sure you research Old Manor Inn thoroughly. Familiarise yourself with their values, guest experiences, and any recent news or events. This will show your genuine interest in the role and help you connect your answers to their specific needs.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to deliver exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Guest Satisfaction
Since the role is all about ensuring guest satisfaction, be ready to discuss your approach to handling guest feedback and complaints. Share specific instances where you turned a negative experience into a positive one, highlighting your problem-solving skills and commitment to guest care.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This not only shows your enthusiasm for the role but also helps you gauge if the environment aligns with your values.