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- Tasks: Lead a fun and dynamic pub team, ensuring smooth operations and excellent customer service.
- Company: Join Marston’s, a vibrant pub company that values personality and teamwork.
- Benefits: Enjoy 30% off at all locations, flexible hours, and a £4.50 meal deal on shift.
- Why this job: Be part of a lively atmosphere and grow your career with exciting opportunities.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
- Other info: Access to well-being support and fantastic apprenticeship programmes.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Open and close, stock, and cash up
- Be a role model for customer service
- Have the ability to think on the spot and use your initiative
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you. If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well‑being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor in Walsall employer: Old Irish Harp (4450)
Contact Detail:
Old Irish Harp (4450) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Walsall
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you tailor your approach when you apply.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Show off your personality! When you get an interview, let your true self shine. We love candidates who are genuine and can bring a fun energy to the team.
✨Tip Number 4
Be ready to think on your feet! In a fast-paced environment like ours, demonstrating your ability to handle unexpected situations during the interview can really set you apart from the crowd.
We think you need these skills to ace Supervisor in Walsall
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring joy to our pub.
Tailor Your Experience: Make sure to highlight your previous experience in a Supervisor or Team Leader role. We’re looking for specific examples of how you've supported a team and delivered great customer service in busy environments.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and relevant to the role of Supervisor.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at Marston’s.
How to prepare for a job interview at Old Irish Harp (4450)
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the pub's atmosphere, menu, and values. This will help you demonstrate your genuine interest in the role and show that you’re ready to create those joyful moments for customers.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your previous experience where you've successfully managed a team or handled a busy shift. Highlight how you motivated your team and ensured excellent customer service.
✨Think on Your Feet
In a fast-paced environment, being able to think quickly is crucial. Be ready to discuss scenarios where you had to make quick decisions or solve problems on the spot. This will showcase your initiative and ability to handle pressure.
✨Emphasise Your Personality
Remember, personality counts! Be yourself during the interview and let your passion for the hospitality industry shine through. Share what makes you unique and how you can contribute to the fun and lively atmosphere of the pub.
