At a Glance
- Tasks: Lead our Food and Beverage team, ensuring top-notch service and guest satisfaction.
- Company: Join the award-winning Old Course Hotel with stunning views and a vibrant atmosphere.
- Benefits: Enjoy free meals, exclusive discounts, wellness perks, and career growth opportunities.
- Other info: Full-time role with a supportive environment focused on personal development.
- Why this job: Be part of a dynamic team in a prestigious venue while making lasting memories for guests.
- Qualifications: Experience in restaurant supervision and excellent team management skills required.
The predicted salary is between 34866 - 34866 € per year.
About the Role
Our award‑winning Food and Beverage team is at the heart of our business. We have an exciting opportunity for an experienced supervisor to join our Swilcan Loft Restaurant – a 74‑cover venue overlooking the 17th hole of the Old Course and Swilcan Bridge.
Duties and Responsibilities
- Maintaining standards and operating procedures
- Ensuring all service and bar processes are followed, taking every effort to control costs
- Supporting and coaching direct reports to deliver the highest standard of customer service
- Resolving guest complaints satisfactorily, ensuring expectations are met and customer loyalty retained
- Forecasting staffing requirements to ensure adequate staff volumes
- Maintaining high standards of performance via appraisals and personal development plans, in line with business values and objectives
- Driving the success of the Food and Beverage Team through identifying continuous improvement areas
Qualifications
- Proven experience supervising teams within a restaurant environment
- Excellent team‑management skills with the ability to motivate associates effectively
- Familiarity with food safety regulations and culinary practices related to beverage service
- Exceptional communication skills, both verbal and written, with a focus on customer interaction
- Ability to work under pressure in a fast‑paced environment while maintaining attention to detail
- A proactive approach to problem‑solving with strong organisational skills
Hours
Full time, 40 hours over 5 days
Salary
£34,866.56 + tronc
Benefits
- Dine On Us – free meals and refreshments every day in the staff canteen
- Exclusive Resort Perks – generous discounts across the resort, including award‑winning restaurants and luxury rooms
- Kohler Group Benefits – wider savings across the Kohler family
- Wellness, Your Way – free access to the on‑site Kohler Waters Fitness Centre, gym, pool, sauna and hot tub
- Plan Your Future – complimentary mortgage consultations
- Cycle2Work – save money with the programme, good for you and the planet
- Perkbox – exclusive discounts and rewards through a mobile app
- Get Rewarded – rewards on our Global Recognition Platform and a Refer a Friend scheme
- 24/7 Wellbeing Support – Employee Assistance Programme available around the clock
All benefits subject to availability.
Equal Opportunities
The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Swilcan Loft Assistant Manager employer: Old Course Hotel
The Old Course Hotel offers a vibrant and supportive work environment for the Swilcan Loft Assistant Manager role, where you can thrive in an award-winning Food and Beverage team. With exceptional benefits like free meals, exclusive discounts, and wellness support, employees are encouraged to grow through personal development plans and continuous improvement initiatives. Located in a stunning setting overlooking the iconic 17th hole of the Old Course, this is a unique opportunity to be part of a prestigious establishment that values its staff and fosters a culture of excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Swilcan Loft Assistant Manager
✨Tip Number 1
Get to know the venue! Before your interview, take a trip to the Swilcan Loft and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you connect better during your conversation.
✨Tip Number 2
Show off your people skills! When chatting with the hiring team, share examples of how you've motivated your team in the past. We want to see that you can inspire others and keep the energy high!
✨Tip Number 3
Be ready to tackle challenges! Think of a time when you resolved a guest complaint or improved service standards. We love proactive problem-solvers who can think on their feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our fantastic team at the Old Course Hotel!
We think you need these skills to ace Swilcan Loft Assistant Manager
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous supervisory roles in the restaurant industry. We want to see how you've led teams and maintained high standards, so don’t hold back on those achievements!
Tailor Your Application:Take a moment to customise your application for the Swilcan Loft role. Use keywords from the job description to show us you understand what we’re looking for and how you fit right in.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your communication skills shine through without any fluff!
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Old Course Hotel
✨Know Your Venue
Familiarise yourself with the Swilcan Loft Restaurant and its unique features. Understand the menu, the view, and what makes it special. This will help you demonstrate your passion for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to motivate staff and resolve conflicts. This is crucial for a supervisory role, so be ready to discuss specific situations where you made a positive impact.
✨Customer Service Focus
Be prepared to talk about your approach to customer service. Think of instances where you went above and beyond to ensure guest satisfaction. This will show that you understand the importance of maintaining high standards and customer loyalty.
✨Problem-Solving Mindset
Think of challenges you've faced in previous roles and how you overcame them. The interviewers will want to see your proactive approach to problem-solving, especially in a fast-paced environment like a restaurant. Share your strategies for staying organised and calm under pressure.
