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For Companies At a Glance
- Tasks: Serve delicious coffee and food while creating a welcoming atmosphere for guests.
- Company: Join the award-winning Old Course Hotel, a top golfing destination.
- Benefits: Enjoy free meals, discounts, gym access, and more perks.
- Other info: Flexible hours with opportunities for personal growth in a vibrant environment.
- Why this job: Be part of the exciting launch team at Herb's and shape guest experiences.
- Qualifications: Experience as a barista and a passion for great customer service.
The predicted salary is between 12 - 12 £ per hour.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award‑winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team?
Herb’s, St Andrews newest coffee shop has arrived. Part of the Old Course Hotel’s collection of outlets, this bright and inviting space will offer grab‑and‑go breakfast options, specialty coffees, and a selection of fresh salads and sandwiches, perfect for relaxing, recharging, and enjoying simple, seasonal flavours any time of day.
About The Role
With the exciting launch of our newest outlet at the Old Course Hotel, we are looking for servers to join our team to offer a welcoming neighbourhood coffee experience built on great coffee, genuine connections and outstanding service. This is a unique opportunity for you to be a part of the opening team, helping to shape the culture, service style and guest experience from day one. In this role you will deliver warm, attentive and efficient service ensuring every guest feels genuinely welcomed, whether stopping by for a quick takeaway or spending time enjoying the space. This is a hands‑on, energetic role that values teamwork and attention to uphold our commitment to excellent coffee, and even better service to build strong customer loyalty and ensure the café becomes a much‑loved addition to the Old Course Hotel experience.
Responsibilities
- Take orders, serve food and beverage to customers.
- Collect food items from kitchen before opening and store it safely following the health and safety guidelines.
- Ensure POS accuracy and cash handling procedures are followed.
- Ensure all products are date tagged.
- Maintain exceptional cleanliness throughout the day.
- Handle guest feedback with professionalism and discretion.
Qualifications
- Skilled Barista with experience in a fast‑paced environment (desirable).
- Good communication skills with a focus on great customer service.
- Good knowledge about food and safety laws and best practices.
- Ability to work under pressure whilst maintaining a positive attitude.
- Takes pride in personal appearance and hygiene, great grooming.
- Self‑motivated and able to use own initiative.
Hours
Casual 0hr
Salary
Up to £12.83 per hour + TRONC
Benefits
- Free meals and drinks in our complimentary staff canteen.
- Discounts across the resort including in our restaurants, room rates, pro shop.
- Wider group discounts within Kohler group.
- Free access to our on‑site Kohler Waters Fitness including fully equipped gym, 20‑metre pool, sauna and hot tub.
- Free access to mortgage advice.
- Cycle2Work.
- 24/7 access to the Employee Assistance Programme.
The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Server, Herb's employer: Old Course Hotel
Contact Detail:
Old Course Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server, Herb's
✨Tip Number 1
Get to know the place! Before your interview, pop into Herb's for a coffee. Chat with the staff and soak up the vibe. This shows you’re genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your people skills! As a server, you'll be all about making connections. Role-play with a friend or family member to nail down how you’d handle different customer scenarios. It’ll boost your confidence!
✨Tip Number 3
Show off your passion for coffee! Brush up on your barista knowledge and be ready to share what makes a great cup. This will set you apart and show that you’re excited about the role.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your teamwork skills and any experience in fast-paced environments. We want to see how you can contribute to our awesome team!
We think you need these skills to ace Server, Herb's
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let us know why you love coffee and what makes you excited about working in a café. We want to see your enthusiasm shine through!
Highlight Your Customer Service Skills: Make sure to mention any previous experience you have in customer service. We’re all about creating genuine connections with our guests, so share examples of how you've done this before.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you, so feel free to express your unique style and approach.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey!
How to prepare for a job interview at Old Course Hotel
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at Herb's. Understand the coffee options, grab-and-go items, and any seasonal specials. This shows your enthusiasm for the role and helps you answer questions about what you can recommend to guests.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to create genuine connections with guests.
✨Emphasise Teamwork
Since this role values teamwork, be ready to discuss your experience working in a team environment. Share specific instances where you collaborated with colleagues to achieve a common goal, especially in a fast-paced setting like a café.
✨Dress to Impress
First impressions matter! Dress smartly and maintain a neat appearance for your interview. This not only reflects your personal grooming standards but also shows that you take the opportunity seriously and are ready to represent the Herb's brand.