At a Glance
- Tasks: Ensure our suites and public areas are cleaned to the highest standard for guest satisfaction.
- Company: Join the iconic Old Course Hotel, a 5-star resort in the heart of St Andrews.
- Benefits: Enjoy competitive pay, free meals, gym access, and discounts at our restaurants and spa.
- Why this job: Be part of a passionate team creating memorable experiences in a stunning location.
- Qualifications: Enthusiastic, organised, and a great communicator; training provided for all skill levels.
- Other info: Flexible hours with opportunities for career growth and employee recognition.
About Us
At the heart of the world\’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.
Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.
We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught Throughout your career with us, you\’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.
We love celebrating our associate\’s success and do so through our employee reward recognition schemes which encompass our \’HOME\’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistant line and free fitness access.
Our benefits don\’t end there, in your spare time, we also offer free access to The Duke\’s golf course and superb discounts in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.
When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight at a discounted rate, where available.
A career at Old Course Hotel, what\’s not to love?
- All benefits subject to availability
About The Role
Our Housekeeping Team have new opportunities for Room Attendants to join us, as we embark on an exciting and busy high season. Reporting into our Housekeeping Manger, you\’ll ensure our suites and public areas are cleaned and presented to the highest standard, creating a magical stay for our guests.
Duties and responsibilities
- Review Assignment sheets for any VIP\’s, or special requests.
- Ensure all suites are cleaned & presented to the highest standard
- Complying with all 5 Red star standards
- Follow instruction and daily schedules from Housekeeping Manager, ensuring all tasks are completed on time
- Have a full knowledge of our Fire and Safety procedures
- Provide exceptional service to all guests
- Fully knowledgeable of personal procedures and their role as it relates to hotel policies and procedures.
About You
You\’ll be an enthusiastic, organised and hard-working individual, who can follow instructions to work independently but can also work well as part of a team. You\’ll also be a confident communicator who prides themselves of providing excellent customer service. Although recent relevant working experience is preferred, we offer full training for this role.
Salary
up to £12.83 per hour
Hours
Casual Contract
Benefits
- Complimentary Canteen
- Resort wide employee discount
- Free On-site gym
- Referral programme
- Free or subsidised travel
- Health & wellbeing programme
- All benefits subject to availability
Room Attendant employer: Old Course Hotel
Contact Detail:
Old Course Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Old Course Hotel and its values. This way, you can show how your personality aligns with their commitment to exceptional guest service.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your enthusiasm for the role and your ability to work both independently and as part of a team.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a hospitality setting where presentation is key.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about joining the team!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When you're writing your application, let your personality shine through. Share a bit about yourself and why you’re excited about joining our team at the Old Course Hotel.
Tailor Your Application: Make sure to customise your application for the Room Attendant role. Highlight any relevant experience or skills that match what we’re looking for, like your attention to detail and customer service skills.
Be Clear and Concise: Keep it simple! We appreciate clear and straightforward applications. Make sure your writing is easy to read and gets straight to the point, so we can quickly see why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there.
How to prepare for a job interview at Old Course Hotel
✨Know the Company
Before your interview, take some time to research the Old Course Hotel, Golf Resort & Spa. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Room Attendant, providing excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for guests or handled difficult situations with grace. This will demonstrate your ability to create memorable experiences for guests, aligning with the hotel's ethos.
✨Be Ready for Practical Questions
Expect questions that assess your organisational skills and ability to follow instructions. Think about how you would manage your time effectively while ensuring high standards of cleanliness. Practising responses to these scenarios can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the team celebrates successes. This shows that you’re not just interested in the job, but also in growing with the company and contributing to its positive culture.