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- Tasks: Deliver luxurious spa treatments and maintain high standards of cleanliness and guest satisfaction.
- Company: Join the award-winning Old Course Hotel, a top destination for wellness and indulgence.
- Benefits: Enjoy free meals, discounts, gym access, and a supportive work environment.
- Why this job: Be part of a transformative spa experience and create unforgettable moments for guests.
- Qualifications: Must be trained in all spa treatments with excellent customer service skills.
- Other info: Flexible hours available; both full-time and part-time roles offered.
The predicted salary is between 22000 - 30000 ÂŁ per year.
Join to apply for the Premier Spa Therapist role at Old Course Hotel
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Join to apply for the Premier Spa Therapist role at Old Course Hotel
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.
Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team?
There’s never been a more exciting time to become part of the Old Course Hotel, Golf Resort & Spa. With a stunning transformation of our Kohler Waters Spa underway and set to unveil in late summer, we’re preparing to offer an even more elevated and rejuvenating wellness experience.
As we enhance our commitment to five-star service and guest wellbeing, you’ll have the opportunity to help shape unforgettable moments in a beautifully reimagined space. Whether through delivering our signature treatments, sharing expert product knowledge, or creating warm, welcoming guest interactions, your role will be essential in bringing our refreshed vision to life.
We’re proud to be employer of choice – hiring for personality and nurturing potential. With comprehensive training on our treatments, clear pathways for career growth, and a supportive leadership team, you’ll be empowered to thrive at one of Scotland’s most iconic luxury destinations.
About The Role
We have an exciting opportunity to join our team as a Premier Spa Therapist. You will provide a luxurious experience for our residents and guests and ensure that all treatments are consistently performed to a standard which aligns with expectations within a five red star property. You will support the management team in training and developing Spa Therapists, inventory and product orders and driving retail sales.
Your responsibilities will include;
- Responsible for maintaining the day-to-day cleanliness and hygiene of all treatment rooms in accordance with the Health and Safety legislation.
- To carry out all treatments according to the prescribed Kohler Waters Spa standards, be ready to train and overview therapists’ trainings.
- Assist with beauty demonstrations as required, help to run any events within the Spa.
- Assist guests in providing accurate information to guests in a courteous manner; fill all reasonable guest requests or requirements; anticipates guest needs.
- Always display a high level of integrity and professionalism in dealing with guests, employees, and outside contracts.
- Daily maintenance of staff morale making sure all therapists are up to date with their retail targets, KPI and treatments knowledge.
- Display great morals and team working skills.
- Be aware of all resort facilities and services, hours of operation, key personnel, hotel policies, etc.
- Consistently hits retail targets.
- To be a role model; exhibit professionalism, receive no guest complaints, immaculate grooming, treatment area cleanliness, outstanding product knowledge and ability to listen.
To be successful in this role you will have the following qualities and experience:
- 100% trained & confident in ALL spa treatments
- Previous therapist experience
- Previous experience of working within a Customer Services environment
- Excellent interpersonal skills and feel at ease with people from all walks of life
- Commitment to providing a first-class welcome, and ensuring guests leave as satisfied customers
- Ability to deal calmly but firmly with the occasional “difficult” guests thereby reaching a satisfactory outcome
- Computer literacy skills
- Be able to work as part of a team.
- Be an excellent communicator but also a good listener.
- Be tactful and aware of the need for confidentiality.
Hours
Permanent Full Time & Part Time Available
Casual Contracts Available
Remuneration
ÂŁ27,385.26 + commission
ÂŁ13.17 per hour + commission
Benefits
- Free meals and drinks in our complimentary staff canteen
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course
- Wider group discounts within Kohler group.
- Free access to our on-site gym and spa facility.
- Free access to our The Dukes Championship Golf Course
- 24/7 access to the Employee Assistance Programme
The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Part-time
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Job function
Health Care Provider
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Industries
Hospitality
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Dundee, Scotland, United Kingdom 2 months ago
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Premier Spa Therapist employer: Old Course Hotel
Contact Detail:
Old Course Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premier Spa Therapist
✨Tip Number 1
Familiarise yourself with the Kohler Waters Spa standards and treatments. Understanding their unique offerings will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the Old Course Hotel. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Prepare to discuss your previous experience in customer service and how it relates to providing a first-class guest experience. Highlight specific examples where you went above and beyond for clients.
✨Tip Number 4
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in past roles. The Old Course Hotel values team dynamics, so demonstrating this will strengthen your application.
We think you need these skills to ace Premier Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa treatments and customer service. Emphasise any previous roles where you provided high-quality guest experiences, as this aligns with the Old Course Hotel's commitment to five-star service.
Craft a Compelling Cover Letter: In your cover letter, express your passion for wellness and hospitality. Mention specific skills that make you a great fit for the Premier Spa Therapist role, such as your ability to handle difficult guests and your commitment to maintaining high standards of cleanliness and professionalism.
Showcase Your Qualifications: Clearly list any certifications or training you have in spa treatments. If you have experience with specific techniques or products used at Kohler Waters Spa, be sure to mention these to demonstrate your readiness for the role.
Highlight Teamwork and Communication Skills: Since the role requires working closely with other therapists and management, provide examples of how you've successfully collaborated in past positions. Highlight your interpersonal skills and ability to communicate effectively with both guests and colleagues.
How to prepare for a job interview at Old Course Hotel
✨Showcase Your Treatment Expertise
Be prepared to discuss your experience with various spa treatments. Highlight any specific techniques or therapies you excel in, as this role requires a high level of confidence and skill in all treatments.
✨Demonstrate Excellent Interpersonal Skills
Since the role involves interacting with guests from diverse backgrounds, practice showcasing your interpersonal skills. Be ready to share examples of how you've handled difficult situations or provided exceptional customer service in the past.
✨Emphasise Teamwork and Morale
The Old Course Hotel values teamwork and maintaining staff morale. Prepare to discuss how you contribute to a positive team environment and support your colleagues, especially in achieving retail targets and enhancing guest experiences.
✨Research the Resort and Spa
Familiarise yourself with the Old Course Hotel, its facilities, and the Kohler Waters Spa. Understanding their commitment to five-star service and wellness will help you align your answers with their values during the interview.
