At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our guests.
- Company: Join the iconic Old Course Hotel, a leader in hospitality.
- Benefits: Competitive salary, free meals, fitness access, and exclusive discounts.
- Other info: Enjoy training opportunities and recognition for your hard work.
- Why this job: Be part of a passionate team and grow your career in a supportive environment.
- Qualifications: Previous server experience and a positive, enthusiastic attitude.
The predicted salary is between 28343 - 28344 ÂŁ per year.
Why Join Our Team? With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests. We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught!
Throughout your career with us, youâll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associateâs success and do so through our employee reward recognition schemes which encompass our âHOMEâ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access. Our benefits donât end there; in your spare time, we also offer superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself. A career at Old Course Hotel, whatâs not to love? *All benefits subject to availability.
About the Role: Our award-winning Food and Beverage team are at the hub of our business, we have multiple exciting opportunities across our various outlets following our major refurbishment of the 4th Floor, where these outlets are situated. We are looking for senior servers to join our Swilcan Loft team on a seasonal basis.
Your responsibilities will include:
- Take and deliver accurate orders while ensuring prompt and professional service.
- Attending to any guest queries and enquiries in a caring and helpful manner, and with a commitment to dealing with their issues in a positive way.
- Youâll maintain the highest standards of service; restaurant setup and presentation throughout the outlet.
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us memorable in every way.
To be successful in this role you will have:
- Previous server and customer service experience.
- Great communication skills and an enthusiastic approach; you're well organised and punctual.
- Keen eye for detail, an organised approach and willingness to exceed guest expectation.
- A positive âcan doâ attitude to solving problems in a professional and courteous manner.
Hours: Fixed Term until 11th October 2026
Salary: ÂŁ28,343.75 per annum + tronc
Why youâll Love Working With Us: Dine On Us â Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee.
Senior Server - Swilcan Loft in Fife employer: Old Course Hotel
Contact Detail:
Old Course Hotel Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Server - Swilcan Loft in Fife
â¨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the Old Course Hotel and its values. This way, you can show how your personality aligns with their commitment to great guest service and teamwork.
â¨Tip Number 2
Practice your communication skills! Since this role is all about interacting with guests, we recommend rehearsing how youâd handle different scenarios. Think about how you can exceed guest expectations and make their experience memorable.
â¨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview, reflecting the high standards of service that the Old Course Hotel is known for.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre genuinely interested in joining our team at Swilcan Loft. Donât miss out on the chance to be part of something special!
We think you need these skills to ace Senior Server - Swilcan Loft in Fife
Some tips for your application đŤĄ
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Remember, we hire based on personality, so donât be afraid to show us what makes you unique.
Tailor Your Application: Make sure to customise your application for the Senior Server role at Swilcan Loft. Highlight your previous experience in customer service and how it aligns with our commitment to great guest service. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy to navigate!
How to prepare for a job interview at Old Course Hotel
â¨Know the Company Culture
Before your interview, take some time to research the Old Course Hotel and its values. Understanding their commitment to guest service and employee development will help you align your answers with what theyâre looking for. Show that youâre not just interested in the job, but also in being part of their team.
â¨Showcase Your Customer Service Skills
As a senior server, your ability to provide excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest. This will demonstrate your enthusiasm and commitment to creating memorable experiences, which is at the heart of their ethos.
â¨Prepare for Situational Questions
Expect questions that assess how you handle various situations, especially those involving guest interactions. Think about times when you resolved issues or exceeded expectations. Practising these scenarios will help you articulate your problem-solving skills effectively during the interview.
â¨Ask Thoughtful Questions
At the end of the interview, donât forget to ask questions! Inquire about training opportunities or how the team celebrates successes. This shows your genuine interest in growing within the company and reinforces your desire to be part of their passionate team.