At a Glance
- Tasks: Lead the Breakfast team to deliver exceptional service and delicious food.
- Company: Join the iconic Old Course Hotel, a 5-star resort in St Andrews.
- Benefits: Enjoy competitive salary, free meals, fitness access, and great discounts.
- Other info: Access to training opportunities and career progression in a supportive environment.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Supervisory experience in hospitality and strong customer service skills.
The predicted salary is between 30197 - 30197 £ per year.
All applicants must already have the full right to work in the UK, no sponsorship will be provided for this position.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests. We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught!
Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access. Our benefits don’t end there, in your spare time, we also offer superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself. A career at Old Course Hotel, what’s not to love? *All benefits subject to availability.
About the Role
We are looking for a Supervisor to join our Breakfast team at The Old Course Hotel. The Breakfast team strive to provide great food and high levels of service to our guests who choose to start their day off with us. As Supervisor, you will support your team to deliver fast, friendly and reliable service by leading from the front, coaching your team and helping to create a positive and inclusive workplace.
This role is ideal for someone with recent supervisory experience in hospitality, or a strong fine dining background who is ready to take the next step into a supervisory position.
In this role you will:
- Oversee day-to-day operations, including opening/closing procedures.
- Collect food items from kitchen before opening and set up on the buffet.
- Ensure POS accuracy and cash handling procedures are followed.
- Assist the Manager with sales tracking, reporting, and cost control.
- Maintain exceptional cleanliness throughout the service.
- Ensure service rituals, grooming standards and guest interactions consistently align with brand guidelines.
- Supervise team members during shifts, ensuring roles are clearly executed.
- Assist with onboarding and on-the-job coaching of new team members to ensure service standards are met.
- Act as the primary point of contact on shift, ensuring smooth service flow and guest satisfaction.
To be successful in this role you will have the following qualities and experience:
- At least 1 years experience in a supervisory role from front line teams within a similar environment.
- Operational knowledge of ordering and stock rotation.
- Good communication skills with a focus on great Customer Service.
- Good knowledge about food and safety laws and best practices.
- Ability to work under pressure whilst maintaining a positive attitude.
- Take pride in personal appearance and hygiene, great grooming.
- Self-motivated and able to use own initiative.
Hours: Permanent Full Time, 40hrs over 5 days.
Salary: £30,197.35 + tronc.
Why You’ll Love Working With Us
Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee.
Breakfast Supervisor in Fife employer: Old Course Hotel
At the Old Course Hotel, we prioritise our associates and foster a culture of growth and recognition, making us an exceptional employer in the heart of St Andrews. With a commitment to personalised guest experiences, we offer extensive training opportunities, competitive salaries, and a range of benefits including free meals, fitness access, and discounts on our luxurious amenities. Join us to be part of a forward-thinking team that celebrates success and values each member's contribution to creating memorable moments for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Supervisor in Fife
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Old Course Hotel. Familiarise yourself with their values and what makes them tick. This way, you can show how your personality aligns with their ethos during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on showcasing your supervisory experience and how you can lead a team to deliver top-notch service. Confidence is key!
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. First impressions matter, especially in hospitality. Show that you take pride in your appearance, just like the Old Course Hotel expects from its team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Breakfast Supervisor position!
We think you need these skills to ace Breakfast Supervisor in Fife
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Share your passion for hospitality and how you connect with guests – it’s all about creating memorable experiences!
Tailor Your Application:Make sure to customise your application for the Breakfast Supervisor role. Highlight your supervisory experience and any relevant skills that align with our values at the Old Course Hotel. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This helps us understand your qualifications and makes it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at Old Course Hotel
✨Know the Company Inside Out
Before your interview, take some time to research the Old Course Hotel and its values. Understand their commitment to guest experiences and how they prioritise their associates. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Supervisory Skills
Since this role requires supervisory experience, be ready to discuss specific examples from your past roles. Highlight situations where you led a team, resolved conflicts, or improved service standards. This will demonstrate your capability to lead and coach others effectively.
✨Emphasise Customer Service Excellence
The Old Course Hotel prides itself on exceptional guest service. Prepare to share stories that illustrate your commitment to customer satisfaction. Think about times when you went above and beyond for a guest or handled a difficult situation with grace.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure you arrive looking polished and professional, reflecting the grooming standards expected at the hotel. This not only shows respect for the interviewers but also gives them a glimpse of how you would represent the hotel to guests.
