At a Glance
- Tasks: Lead our Food and Beverage team to create unforgettable guest experiences.
- Company: Join the award-winning Old Course Hotel, a top employer in hospitality.
- Benefits: Enjoy competitive salary, free meals, fitness access, and exclusive discounts.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a legendary golfing destination and make lasting memories for guests.
- Qualifications: Experience in restaurant supervision and strong team management skills required.
The predicted salary is between 34866 - 34866 £ per year.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests. We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught!
Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access. Our benefits don’t end there, in your spare time, we also offer superb discounts in our restaurants, shops, spa and room rates. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself. A career at Old Course Hotel, what’s not to love? *All benefits subject to availability
About the Role
Our award-winning Food and Beverage team are at the hub of our business, we have an exciting opportunity for an experienced supervisor to join our Swilcan Loft Restaurant. Swilcan Loft is a 74-cover restaurant with floor-to-ceiling windows and an outdoor terrace overlooking the 17th hole of the Old Course and one of golf’s most famous landmarks, Swilcan Bridge – from which Swilcan Loft takes its name. The successful candidate will support our Food and Beverage Management Team, this role is responsible for co-ordinating activities during service and providing assistance to the team. This role will help deliver our established service standards to create magical memories for our guests.
Duties and Responsibilities
- Maintaining standards and operating procedures
- Ensuring all service and bar processes are followed, taking every effort to control costs
- Support and coach direct reports effectively, ensuring the highest standard of customer service is provided to all guests
- Resolving any guest complaints satisfactorily, ensuring all expectations are met and retaining customer loyalty
- Forecasting for staffing requirements, ensuring staff volumes are adequate
- Maintaining high standards of performance via appraisals and personal development plans, in line with our business values and objectives
- Drive the success of our Food and Beverage Team through identifying continuous improvement areas
To be successful in this role you will have:
- Proven experience in supervising teams within a restaurant environment.
- Excellent team management skills with the ability to motivate associates effectively.
- Familiarity with food safety regulations and culinary practices related to beverage service.
- Exceptional communication skills, both verbal and written, with a focus on customer interaction.
- Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
- A proactive approach to problem-solving with strong organisational skills.
If you are passionate about hospitality and have the skills necessary to lead a successful bar operation, we would love to hear from you. Join our team and help us create memorable experiences for our guests!
Hours: Full time, 40 hours over 5 days
Remuneration: £34,866.56 + tronc
Why You'll Love Working With Us
Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee.
Assistant Manager - Swilcan Loft in Fife employer: Old Course Hotel
At the Old Course Hotel, we pride ourselves on being an employer of choice in the heart of St Andrews, where our commitment to personalised guest experiences and active wellbeing creates a vibrant work culture. Our associates are our top priority, with extensive training opportunities and a supportive leadership team dedicated to fostering personal growth and celebrating success through recognition schemes. Enjoy competitive benefits, including free meals, fitness access, and discounts, all while working in one of Scotland's most iconic hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Swilcan Loft in Fife
✨Tip Number 1
Get to know the company culture! Before your interview, check out the Old Course Hotel's social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the Assistant Manager role at Swilcan Loft, making you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your personality! Remember, they’re hiring based on personality, so let your true self shine through during the interview. Share your passion for hospitality and how you can contribute to creating those magical memories for guests.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Assistant Manager - Swilcan Loft in Fife
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for creating memorable experiences for guests, so share any relevant stories or experiences that highlight this passion.
Tailor Your Application:Make sure to customise your application to fit the Assistant Manager role at Swilcan Loft. Highlight your supervisory experience and how it aligns with our values and service standards. We appreciate when candidates take the time to connect their skills to what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We love a well-structured application that clearly outlines your qualifications and experiences. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at the Old Course Hotel.
How to prepare for a job interview at Old Course Hotel
✨Know the Venue
Before your interview, take some time to research the Old Course Hotel and Swilcan Loft. Familiarise yourself with their values, service standards, and the unique dining experience they offer. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Highlighting these skills will make you stand out as a candidate who can drive success in the Food and Beverage team.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle common situations in a restaurant setting, such as dealing with a dissatisfied guest or managing staff during peak hours. Practising these scenarios will help you respond confidently and effectively.
✨Ask Insightful Questions
At the end of your interview, be ready to ask thoughtful questions about the role and the team. Inquire about the training opportunities available, how success is measured, or what the team culture is like. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
