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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable coffee experiences.
- Company: The Old Course Hotel, a renowned establishment in St Andrews.
- Benefits: Earn up to £12.83 per hour, enjoy free meals, and access great employee perks.
- Why this job: Join a vibrant team and make every coffee moment special for guests.
- Qualifications: Barista experience and a passion for customer satisfaction.
The predicted salary is between 12 - 12 £ per hour.
The Old Course Hotel in St Andrews is seeking servers for their new coffee shop, Herb’s. This energetic role involves delivering exceptional customer service, taking orders, and serving food and beverages. Ideal candidates will have barista experience and a strong focus on customer satisfaction.
The position offers up to £12.83 per hour, free meals, and additional employee benefits. Join us to create memorable coffee experiences in an inviting environment.
Barista & Guest Experience Lead — New Café Outlet employer: Old Course Hotel
Contact Detail:
Old Course Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista & Guest Experience Lead — New Café Outlet
✨Tip Number 1
Get to know the café vibe! Before your interview, pop by Herb’s and soak in the atmosphere. This will help you understand what they value in customer service and give you a chance to mention your experience with similar environments.
✨Tip Number 2
Show off your barista skills! If you’ve got any cool tricks or unique drinks you can whip up, be sure to mention them. We love creativity in our coffee, so let your passion shine through!
✨Tip Number 3
Prepare for those customer service scenarios! Think of examples where you’ve gone above and beyond for customers. We want to see how you handle tricky situations and keep that smile on your face!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Herb’s. Let’s make some coffee magic together!
We think you need these skills to ace Barista & Guest Experience Lead — New Café Outlet
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee and what makes you excited about being a barista. Share any experiences you've had that highlight your passion for creating memorable coffee moments!
Highlight Your Customer Service Skills: We’re all about exceptional customer service at Herb’s. Make sure to include examples of how you've gone above and beyond for customers in previous roles. This will show us that you’re the right fit for our team!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Barista & Guest Experience Lead role. We want to see how you can contribute to our café!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your amazing skills and enthusiasm for joining our team at Herb’s!
How to prepare for a job interview at Old Course Hotel
✨Know Your Coffee
Brush up on your barista skills and coffee knowledge before the interview. Be ready to discuss different brewing methods, types of coffee beans, and how to create popular drinks. This shows your passion for the role and helps you stand out.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer or handled a difficult situation. This will demonstrate your focus on customer satisfaction, which is key for this role.
✨Show Your Energy
Since this role is energetic, convey your enthusiasm during the interview. Smile, maintain good eye contact, and use positive body language. Let them see that you can bring a lively atmosphere to Herb’s!
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the café and its culture. Inquire about their coffee sourcing, team dynamics, or how they create memorable experiences for guests. This not only shows your engagement but also helps you assess if it’s the right fit for you.