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- Tasks: Manage a vibrant pub, delivering exceptional customer service and ensuring a welcoming atmosphere.
- Company: Join the iconic Old Course Hotel, a 5-star resort in the heart of St Andrews.
- Benefits: Enjoy free meals, fitness access, generous discounts, and a competitive salary.
- Other info: Dynamic work environment with opportunities for growth and recognition.
- Why this job: Be part of a legendary golfing destination and create memorable experiences for guests.
- Qualifications: Previous bar or restaurant experience is essential; passion for customer service is a must.
The predicted salary is between 30000 - 40000 £ per year.
At the heart of the world's greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories. St Andrews is the home of golf and we are the home of great guest service.
Throughout your career with us, you'll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associate's success and do so through our employee reward recognition schemes which encompass our 'HOME' ethos including Associate of the Month.
Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access. Our benefits don't end there; in your spare time, we also offer superb discounts in our restaurants, shops, spa and room rates.
A rare and exciting opportunity has arisen for an experienced supervisor for our popular Pub, Hams Hame. Hams Hame is nestled beneath the iconic Hamilton Grand building, next to the 18th green of the world's most famous golf course. Hams Hame Pub & Grill is a fabulous venue offering outstanding Scottish cuisine that showcases the best ingredients in an informal setting, where you can also watch sport on TV.
This is an amazing opportunity for the right candidate who has bar or restaurant experience. Responsibilities include:
- Delivering exceptional customer service to all customers.
- Greeting customers, processing orders by telephone and ensuring all orders are delivered following IQA standards.
- Ensuring the cleanliness of the outlet, before, during and after service by ensuring they are in accordance with the standards of practice.
- Supporting and coaching associates to promote and maintain a high level of guest service in line with IQA, Visit Scotland, AA and standards.
- Being present at regular departmental training sessions, pre-service meetings and operational meetings.
- Being conversant with the hotel's health and safety procedures, accident reporting procedures, safety rules, first aid arrangements, how to report unsafe conditions, licensing law, fire equipment, evacuation procedures, protective clothing, sickness, and disciplinary procedures.
To be successful in this role you will have the following qualities and experience:
- Previous experience working in a pub or restaurant.
Permanent, Full Time, 40hrs over 5 days. Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks.
Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop).
Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family.
Wellness, Your Way – Enjoy free access to our on-site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20-metre pool, sauna and hot tub.
Plan Your Future – We'll help you get access to the right information through complimentary mortgage consultations.
Perkbox – Enjoy exclusive discounts, rewards and monthly treats all in one easy app.
Get Rewarded - Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme.
24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.
The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer.
Bar Manager - Pub employer: Old Course Hotel
Contact Detail:
Old Course Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Manager - Pub
✨Tip Number 1
Get to know the pub scene in St Andrews! Visit local bars and chat with staff to understand what makes a great bar manager. This will not only give you insights but also help you network within the industry.
✨Tip Number 2
Show off your personality during interviews! We want to see how you connect with people, so be yourself and let your passion for customer service shine through. Remember, it’s all about creating memorable experiences!
✨Tip Number 3
Prepare some questions for us! Asking about our training opportunities or team culture shows you’re genuinely interested in growing with us at the Old Course Hotel. Plus, it gives you a chance to see if we’re the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about our perks and benefits that make working here so rewarding.
We think you need these skills to ace Bar Manager - Pub
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for delivering exceptional guest experiences, so share any relevant stories or experiences that highlight your passion!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Bar Manager position. Highlight your previous bar or restaurant experience and any specific skills that align with our values at the Old Course Hotel. This shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for Hams Hame.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details you need about the role and our fantastic benefits there!
How to prepare for a job interview at Old Course Hotel
✨Know Your Venue
Before the interview, take some time to research Hams Hame Pub & Grill. Familiarise yourself with their menu, the atmosphere, and any special events they host. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Bar Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations or turned a negative experience into a positive one.
✨Understand Health and Safety Standards
Make sure you're well-versed in health and safety procedures relevant to the hospitality industry. Be ready to discuss how you would ensure compliance with licensing laws and safety protocols in your role, as this is crucial for maintaining a safe environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.