At a Glance
- Tasks: Deliver exceptional customer experiences in a vibrant pub setting.
- Company: The Old Cock Inn, a cosy pub in Harpenden with a supportive team.
- Benefits: 28 holiday days, pension scheme, and discounts on food and retail.
- Other info: Thriving environment where you can grow and enjoy your work.
- Why this job: Join a fun team and celebrate great service in a welcoming atmosphere.
- Qualifications: Prior hospitality experience and a passion for food and drink.
The predicted salary is between 20000 - 25000 € per year.
The Old Cock Inn, located in Harpenden, is seeking enthusiastic Front of House staff to deliver exceptional customer experiences. Candidates should have prior experience in hospitality, a love for food and drink, and the ability to thrive under pressure.
Expect a supportive team environment with numerous benefits, including 28 holiday days, a pension scheme, and discounts on food and retail. Join us and be part of a cosy pub atmosphere where good service is celebrated.
Front of House Star — Craft Beer & Guest Experience employer: Old Cock Inn
The Old Cock Inn is an excellent employer, offering a vibrant and supportive work culture where your passion for hospitality can truly shine. With generous benefits such as 28 holiday days, a pension scheme, and discounts on food and retail, we prioritise employee well-being and growth, making it a rewarding place to build your career in the heart of Harpenden.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Star — Craft Beer & Guest Experience
✨Tip Number 1
Get to know the pub culture! Before you apply, pop in for a drink or a bite. Chat with the staff and soak up the atmosphere. This will not only give you a feel for the place but also help you tailor your approach when you do apply.
✨Tip Number 2
Show off your personality! When you get that interview, let your enthusiasm for craft beer and customer service shine through. We want to see your passion for creating memorable experiences for guests—so don’t hold back!
✨Tip Number 3
Prepare for those pressure moments! Think about times you've thrived in busy situations. Share those stories during your interview to demonstrate your ability to keep calm and deliver great service, even when things get hectic.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at The Old Cock Inn. Don’t miss out on this opportunity to be part of our cosy pub family!
We think you need these skills to ace Front of House Star — Craft Beer & Guest Experience
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for food and drink shine through! Share any relevant experiences that highlight your enthusiasm for delivering exceptional customer service.
Tailor Your Application:Make sure to customise your application to reflect the job description. Mention how your previous experience aligns with the Front of House role and how you can contribute to creating a cosy pub atmosphere.
Keep It Professional Yet Friendly:While we want to see your personality, remember to keep your tone professional. A friendly approach in your writing can help us see how you'd fit into our supportive team environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Old Cock Inn
✨Know Your Craft Beer
Brush up on your knowledge of craft beers before the interview. Be ready to discuss your favourites and what makes them special. This shows your passion for the industry and can impress the hiring team at The Old Cock Inn.
✨Showcase Your Customer Service Skills
Prepare examples from your previous hospitality experience where you went above and beyond for a guest. Highlighting these moments will demonstrate your commitment to delivering exceptional customer experiences, which is key for this role.
✨Embrace the Pub Atmosphere
Familiarise yourself with The Old Cock Inn's vibe. Mention how you appreciate a cosy pub environment and how you can contribute to that atmosphere. This will show that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Stay Calm Under Pressure
Think of scenarios where you successfully handled stressful situations in a busy hospitality setting. Share these stories during your interview to illustrate your ability to thrive under pressure, which is essential for a Front of House role.
