Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer experiences in a lively pub setting.
- Company: The Old Cock Inn, a charming pub and restaurant in Harpenden.
- Benefits: 28 days holiday, pension scheme, discounts, and a fun team culture.
- Other info: Enjoy a supportive environment with great prospects and employee perks.
- Why this job: Join a passionate team and develop your career in the hospitality industry.
- Qualifications: Previous leadership experience and a love for food and drink.
The predicted salary is between 22000 - 26000 £ per year.
The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back. We’re what you might call a ‘proper pub’ serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.
Position
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Requirements
- You will need to demonstrate previous leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great teamwork in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
Other information
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend bonus
- Employee Assistance programme
- Benefits portal
- 30% dining discount of all managed houses
- Great working environment and great prospects!
Supervisor in England employer: Old Cock Inn
Contact Detail:
Old Cock Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in England
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Old Cock Inn. Familiarise yourself with their menu and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or recommend drinks. Being able to demonstrate your experience in a fast-paced environment will set you apart from other candidates.
✨Tip Number 3
Show off your leadership qualities! Be ready to share examples of how you've successfully led a team in the past. Highlighting your ability to support and motivate others will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at The Old Cock Inn. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see your love for food and drink, so share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Supervisor role at The Old Cock Inn. Mention specific skills and experiences that align with the job description, like leadership in a fast-paced environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Old Cock Inn
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with The Old Cock Inn. Check out their menu, drink offerings, and any special events they might have. This will not only show your enthusiasm but also help you answer questions about how you can contribute to enhancing the customer journey.
✨Showcase Your Leadership Skills
Be ready to discuss your previous leadership experiences in hospitality. Think of specific examples where you successfully led a team or resolved a conflict. This will demonstrate your ability to be a supportive and proactive leader, which is key for the Supervisor role.
✨Emphasise Customer Service Excellence
Prepare to talk about what excellent customer service means to you. Share stories that highlight your ability to deliver great service, especially in fast-paced environments. This will align perfectly with the expectations of ensuring a second-to-none experience for guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team culture, training opportunities, or how they handle busy periods. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.