At a Glance
- Tasks: Support the General Manager in running a vibrant pub and restaurant.
- Company: The Old Cock Inn, a charming pub with a cosy atmosphere.
- Benefits: 28 days holiday, pension scheme, discounts, and a fun team culture.
- Other info: Great opportunities for career growth in a supportive environment.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: Experience in hospitality management and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back. We’re what you might call a ‘proper pub’ serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.
Your role as Assistant Manager:
- Supporting the General Manager with the day-to-day running of the site in accordance with established company standards, policies and procedures.
- Motivating and inspiring your team through a genuine passion for hospitality.
- Ongoing training and development of the team.
- Driving sales by maintaining excellent standards and exceeding customer expectations.
- Maintain front of house standards and drive excellence in food, hotel, service and drink quality.
- Adhere to all legislative requirements for people, safety, and licensing.
- Conduct regular stock counts and compare to usage reports including waste records to identify opportunities for tighter control.
Requirements:
- The ability to deliver excellent customer service and great teamwork in a fast-paced and pressurised environment.
- Energy and motivation to successfully lead and inspire your team.
- Self-motivation with excellent organisational and communication skills.
- Previous experience in a management or leadership role within the hospitality industry – essential.
- Passion for the industry and the challenges that come with it.
- A result-driven and ambitious individual keen to develop your career and grow with us.
Benefits:
- 28 days holiday.
- Company Pension scheme.
- Retail and beer discounts.
- 50% off food on shift.
- Employee Assistance programme.
- Benefits portal.
- Fun culture surrounded by a supportive team.
Assistant Manager employer: Old Cock Inn
The Old Cock Inn is an exceptional employer, offering a vibrant work culture in the heart of Harpenden where hospitality thrives. With a focus on employee growth through ongoing training and development, team members enjoy a supportive environment that values their contributions, alongside attractive benefits such as 28 days holiday and discounts on food and drinks. Join us to be part of a passionate team dedicated to delivering outstanding service in a charming pub setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Old Cock Inn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Old Cock Inn
Don't be shy about reaching out to Old Cock Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Old Cock Inn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Old Cock Inn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
