Hospitality Supervisor: Lead Service & Training Growth in Cambridge

Hospitality Supervisor: Lead Service & Training Growth in Cambridge

Cambridge Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Old Bicycle Shop

At a Glance

  • Tasks: Lead a vibrant team to deliver exceptional service and train staff in a lively restaurant.
  • Company: Join the Old Bicycle Shop, a historic and trendy spot in Cambridge.
  • Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at our pubs.
  • Other info: Dynamic environment with a modern outlook and supportive career pathways.
  • Why this job: Be part of a growing team with real opportunities for career development.
  • Qualifications: Passion for customer service and experience in hospitality training.

The predicted salary is between 25000 - 30000 £ per year.

Do you value the best service, deliciously fresh and locally sourced produce prepared by an amazing kitchen team and a bespoke drinks menu? Why not join the team at Old Bicycle Shop in Cambridge! Once the first bicycle shop in the UK, we are now one of Cambridge's most vibrant restaurants; serving brunch, lunch, dinner, amazing cocktails and more. If you share our philosophy of high standards, served with a warm and friendly smile, then we'd love to hear from you. We're a growing team with plenty of opportunities for career development, great staff benefits and a modern outlook. We're part of an eclectic collection of unique pubs, well-regarded restaurants, premium hotels & award-winning microbreweries.

What We Offer Our Supervisors:

  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • Weekly pay
  • 28 days holiday per year
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Hospitality Supervisor: Lead Service & Training Growth in Cambridge employer: Old Bicycle Shop

At Old Bicycle Shop in Cambridge, we pride ourselves on creating a vibrant and welcoming atmosphere where exceptional service meets delicious, locally sourced cuisine. As a Hospitality Supervisor, you'll benefit from a supportive work culture that prioritises career development through our Career Pathway and training opportunities, alongside fantastic perks like free meals, generous discounts, and a company pension scheme. Join us to be part of a dynamic team that values high standards and fosters personal growth in the heart of one of the UK's most charming cities.

Old Bicycle Shop

Contact Details:

Old Bicycle Shop Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Supervisor: Lead Service & Training Growth in Cambridge

Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join online forums, or even pop into places you admire. You never know who might have a lead on your dream job!

Tip Number 2

Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share stories about your experiences and how you’ve gone above and beyond for customers.

Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out to places you love, like the Old Bicycle Shop, and express your interest in joining their team. A friendly email or chat can go a long way!

Tip Number 4

Keep learning! Take advantage of any training and development courses available. This not only boosts your skills but also shows employers that you’re committed to growing in your hospitality career. Check out our website for opportunities!

We think you need these skills to ace Hospitality Supervisor: Lead Service & Training Growth in Cambridge

Customer Service
Team Leadership
Training and Development
Communication Skills
Rapport Building
Shift Management
Safety Awareness

Some tips for your application 🫡

Show Your Passion:Let us see your enthusiasm for hospitality shine through in your application. Share specific examples of how you've delivered exceptional customer service or trained a team, as this aligns perfectly with what we're looking for!

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Supervisor role. Highlight any relevant training or leadership experience, and don’t forget to mention your love for locally sourced produce and bespoke drinks!

Craft a Personal Cover Letter:Use your cover letter to tell us why you want to join our vibrant team at Old Bicycle Shop. Be genuine and express how your values align with ours, especially when it comes to high standards and a warm, friendly approach.

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better, so don’t hesitate to hit that apply button!

How to prepare for a job interview at Old Bicycle Shop

Know the Menu Inside Out

Familiarise yourself with the restaurant's menu, including the locally sourced produce and signature cocktails. Being able to discuss specific dishes and drinks during your interview will show your genuine interest in the role and the establishment.

Showcase Your Customer Service Skills

Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond for a customer or helped resolve a difficult situation. This will demonstrate your passion for service, which is key for a Supervisor.

Emphasise Team Training Experience

Since training is a big part of the Supervisor role, be ready to talk about your experience in training or mentoring others. Share specific instances where you helped a team member improve their skills or knowledge, highlighting your commitment to team growth.

Express Your Career Ambitions

Let them know you're serious about a career in hospitality. Discuss your long-term goals and how you see this position fitting into your career path. This shows that you're not just looking for a job, but are invested in growing with the company.