Deputy Manager: Lead Teams, Elevate Guest Experience in Hampstead

Deputy Manager: Lead Teams, Elevate Guest Experience in Hampstead

Hampstead Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Old Bell

At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences and drive pub performance.
  • Company: Join Stonegate Group, a vibrant company focused on hospitality and team spirit.
  • Benefits: Enjoy development programmes, bonus opportunities, and exclusive rewards.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.
  • Why this job: Be a key player in elevating guest experiences and making a real impact.
  • Qualifications: Must be 18+ with a passion for hospitality and team leadership.

The predicted salary is between 30000 - 40000 £ per year.

Stonegate Group is seeking a driven Deputy Manager to inspire their team and deliver outstanding guest experiences at Old Bell in Kilburn.

You will motivate others, drive performance, and support the General Manager to realise our vision.

Maintain consistent standards, foster a welcoming atmosphere, and engage guests with pub events and daily deals.

Must be 18+ to handle alcohol sales.

Benefits include development programmes, bonus opportunities, and Mi XR/Xtra rewards access.

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Deputy Manager: Lead Teams, Elevate Guest Experience in Hampstead employer: Old Bell

Old Bell in Hampstead is an excellent employer that prioritises inclusivity and a vibrant community atmosphere, making it a fantastic place for Front of House Team Members to thrive. With a strong focus on employee growth, team collaboration, and great customer service, staff enjoy benefits such as a Reward Card for discounts, access to an online rewards platform, and early wage access, all while being part of a dynamic and supportive work culture.

Old Bell

Contact Details:

Old Bell Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Manager: Lead Teams, Elevate Guest Experience in Hampstead

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Old Bell. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Old Bell

Don't be shy about reaching out to Old Bell directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy Manager: Lead Teams, Elevate Guest Experience in Hampstead

Team Leadership
Performance Management
Guest Engagement
Event Planning
Communication Skills
Motivational Skills
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Old Bell and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Old Bell

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!