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- Tasks: Lead the reception team and deliver exceptional customer service in a luxury hotel.
- Company: A prestigious luxury hotel in beautiful Oxford.
- Benefits: Competitive pay, food discounts, pension scheme, and 28 days holiday.
- Why this job: Inspire a team while creating memorable experiences for guests in a stunning environment.
- Qualifications: Experience in luxury hospitality and strong interpersonal skills.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel in Oxford is seeking a Senior Receptionist to lead the reception team and ensure exceptional customer service. The ideal candidate will have experience in a similar luxury environment, strong interpersonal skills, and a passion for hospitality.
Responsibilities include:
- Training the team
- Handling guest inquiries
- Maintaining high standards of service
The role offers competitive pay with benefits like discounts on food, a pension scheme, and 28 days of holiday, among others.
Senior Luxury Hotel Receptionist – Lead & Inspire in Oxford employer: Old Bank Hotel
Contact Detail:
Old Bank Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Luxury Hotel Receptionist – Lead & Inspire in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. They might know about openings or can even put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you’ve gone above and beyond for guests in the past.
✨Tip Number 3
Research the hotel! Familiarise yourself with their values, services, and any recent news. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it’s a great way to stay updated on new opportunities in the luxury hospitality sector.
We think you need these skills to ace Senior Luxury Hotel Receptionist – Lead & Inspire in Oxford
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional customer service and how you've gone above and beyond for guests in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your experience in luxury environments and any leadership roles you've held. We want to see how you can lead our reception team and inspire others!
Be Personable and Professional: Your written application should reflect the warm and welcoming nature of a luxury hotel. Use a friendly yet professional tone, and don’t forget to proofread for any typos or errors. First impressions matter, even on paper!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at this fantastic hotel!
How to prepare for a job interview at Old Bank Hotel
✨Know Your Luxury Hospitality
Make sure you brush up on your knowledge of luxury hotel standards and customer service expectations. Familiarise yourself with the specific hotel’s values and what sets them apart in the hospitality industry.
✨Showcase Your Leadership Skills
As a Senior Receptionist, you'll be leading a team. Prepare examples of how you've successfully trained or inspired others in previous roles. Highlight your ability to motivate and maintain high standards within a team.
✨Prepare for Guest Scenarios
Think about common guest inquiries or complaints you might encounter. Be ready to discuss how you would handle these situations while ensuring exceptional service. This will demonstrate your problem-solving skills and commitment to guest satisfaction.
✨Dress to Impress
In the luxury hospitality sector, first impressions matter. Dress smartly and professionally for your interview to reflect the high standards of the hotel. This shows that you understand the importance of presentation in this industry.
