At a Glance
- Tasks: Join our team to ensure a sparkling clean environment for guests at a luxury hotel.
- Company: Be part of the prestigious Old Bank Hotel, known for its stunning views and exceptional service.
- Benefits: Enjoy competitive pay, meals on duty, discounts, and a supportive work environment.
- Other info: Flexible hours available with opportunities for career growth and fun team rewards.
- Why this job: Make guests' stays memorable while developing your skills in a vibrant hospitality setting.
- Qualifications: A positive attitude, teamwork spirit, and attention to detail are essential; training provided.
The predicted salary is between 13.5 - 13.5 £ per hour.
We are looking for a Housekeeping Attendant to join our team at the beautiful five-star plus Old Bank Hotel, which is part of ‘The Oxford Collection’; a small, privately owned group of two luxury 5* hotels and apartments. We have 80 bedrooms across three iconic properties in central Oxford, with unrivalled views across the city’s beautiful skyline. We offer support, training, and development opportunities to help your career flourish. We believe that investment in each and every one of our ‘collectives’ is key to the success of our business and the happiness of our customers. As a member of our team, we are looking for an exceptional candidate who shares these values.
Our Housekeeping team is key in providing the highest level of cleanliness for our hotel and restaurant guests. You will be keen and hardworking with an interest in hospitality.
Housekeeping Attendant responsibilities:
- Making up beds, cleaning and setting up sitting room, bedroom and bathroom according to hotel standards
- Turn down and restaurant cleaning
- Keeping linen areas stocked
Housekeeping Attendant requirements:
- Thrive to give guests a memorable experience
- Be able to work under pressure
- Enjoy working as part of a team in a fast-paced environment
- Have high-level attention to detail and a positive can-do attitude, with a keen willingness to learn
- Experience working in similar hotels is beneficial, although full training will be provided
- Maintaining a polite and professional manner at all times
An OTE up to £13.50 per hour, £22,815.00 per annum, including non-contractual service charge (tronc). Working 32.5 hours per week over 5 days, 8:30am-3pm plus regular turn-down and restaurant cleaning shifts (Monday-Sunday rota with 2 days off). Part-time hours may also be considered.
Housekeeping Attendant Benefits:
- Meals on duty
- 50% discount on food within our restaurants
- Up to £700 recruitment incentive
- Membership in our Employee Assistance Programme with Hospitality Action
- Pension scheme
- Uniform provided
- 28 days holiday inclusive of bank holidays per annum (pro-rata)
- Opportunities to develop within the Company
- A paid day off on your birthday
- Team awards and prizes
- Hospitality Rewards: offering discounted gym membership, high-street and online shopping discounts, discounted vouchers, a cashback card, and 24/7 online GP service
Eligibility to work within the UK must be proven and two references should be available on request.
Hotel Room Attendant in Oxford employer: Old Bank Hotel
Old Bank Hotel is an exceptional employer, offering a vibrant work culture in the heart of Oxford. With a focus on employee growth and development, staff enjoy competitive pay, generous benefits including meals on duty and exclusive discounts, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Room Attendant in Oxford
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Old Bank Hotel and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hotel Room Attendant in Oxford
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Old Bank Hotel that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Old Bank Hotel.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Old Bank Hotel get a sense of who you are beyond your experience!
How to prepare for a job interview at Old Bank Hotel
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Old Bank Hotel and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
