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For Companies At a Glance
- Tasks: Welcome guests, manage inquiries, and create memorable experiences in a vibrant hotel environment.
- Company: Thon Hotels, a family-oriented and innovative hospitality company.
- Benefits: Financial compensation, meals, accommodation, and potential job opportunities.
- Why this job: Gain hands-on experience in hospitality while making a real impact on guest satisfaction.
- Qualifications: Hard-working, team player, detail-oriented, and customer-focused with good communication skills.
- Other info: Enjoy a fun work environment with celebrations and professional growth opportunities.
The predicted salary is between 500 - 1500 £ per month.
Overview
About Thon Hotels
Passionately committed. We daily strive to create special moments for our guests. Professional hospitality. We aim to see, hear, and relate to all our guests. The power to please. We are keen to make a personal effort to ensure every stay is the best stay! Innovative. We constantly improve and invest in our hotels. Financially solid. An international company you can rely on. Green. We matter to contribute to a more sustainable society for future generations being locally and internationally certified with green labels.
We are currently looking for a Front Office Trainee to join our dynamic team at Thon Hotel Bristol Stephanie.
Why join us
- Family mindset. At Thon Hotels you are not a number, but an individual with your own skills, talents, and passion.
- Diversity. Our guests and your future colleagues come from all over the world.
- Flat hierarchy. No useless bureaucracy & corporate mentality.
- Autonomy. You are the actor of your career by doing the extra step without fear.
- Accessible. Our hotels are easily accessible in Brussels.
Your Mission – Learn, Grow, and Contribute
- Make guests feel welcome: You will learn how to greet guests warmly and professionally, creating a friendly first impression and contributing to a positive overall experience.
- Think ahead: Under the guidance of your supervisor, you will discover how to anticipate guest needs by preparing rooms, handling special requests, and adding personalized touches.
- Answer emails and phone calls: You will be trained to respond to guest communications—email, phone, and in-person—in a timely and professional manner. You will gradually practice managing inquiries, bookings, and guest concerns.
- Work in a dynamic environment: As part of your learning journey, you will experience a fast-paced and vibrant hotel environment, developing essential skills and gaining confidence in real hospitality situations.
- Problem solving: Throughout your internship, you’ll learn to identify issues quickly and apply effective solutions to support smooth operations and guest satisfaction.
- Forward thinking and organizing: You will be guided in planning ahead, organizing tasks, and maintaining clear workflows to support efficient service delivery and team collaboration.
Our perfect match
- Hard-working: You are motivated to learn, committed to your tasks, and eager to improve every day.
- Team player: You enjoy working with others, value diverse perspectives, and contribute positively to the team atmosphere.
- Thorough: You pay attention to details and are willing to learn how to complete tasks accurately and professionally.
- Customer oriented: You enjoy making people feel welcome and helping them have a great stay.
- Good communicator: You enjoy interacting with people, ideally in English, French, and/or Dutch.
- Flexible: You adapt easily to different people, situations, and schedules, and you enjoy a varied workday.
Receive
- Financial compensation: According to your internship agreement.
- One meal per working day.
- Cleaning of working clothes.
- Accommodation: Provided based on availability and upon request.
- Professional opportunities: A successful internship may open doors to future job opportunities within Thon Hotels.
- Family event: You and your relatives will be invited to a special event celebrating our team members.
- Celebrate: Enjoy staff events where we celebrate successes together.
- A fun work environment: Join a friendly team with great colleagues.
A three-party internship agreement will be established between your school, you (the trainee), and Thon Hotels.
Front Office Trainee in Bristol employer: Olav Thon Gruppen
Contact Detail:
Olav Thon Gruppen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Trainee in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thon Hotels. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their family mindset.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with guests, it’s crucial to be confident and clear. Try role-playing with friends or family to get comfortable with common scenarios you might face in the front office.
✨Tip Number 3
Show your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges. This will help you demonstrate your ability to think on your feet and contribute positively to the team atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Thon Hotels family. Don’t miss out on this opportunity!
We think you need these skills to ace Front Office Trainee in Bristol
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and what makes you unique.
Tailor Your Application: Make sure to customise your application for the Front Office Trainee role. Highlight any relevant experience or skills that align with our mission of creating special moments for guests. It shows us you’re genuinely interested!
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it’s easy to read. First impressions matter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Thon Hotels!
How to prepare for a job interview at Olav Thon Gruppen
✨Know the Company
Before your interview, take some time to research Thon Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Front Office Trainee, customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a problem. This will demonstrate your commitment to making guests feel welcome and satisfied.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, flexibility, and problem-solving. Think about how you can relate your answers to the specific qualities Thon Hotels is looking for, such as being a hard-working team player who pays attention to detail.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance reflects your understanding of the hospitality industry and shows that you respect the opportunity to join their team.
