At a Glance
- Tasks: Manage and grow strategic customer accounts while executing business plans.
- Company: Join OLAPLEX, a leader in prestige hair care with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible schedules, wellness support, and professional development.
- Other info: Embrace diversity and grow your career in a supportive environment.
- Why this job: Be part of a mission to transform hair health and make a real impact.
- Qualifications: 2-4 years in sales support or account coordination; strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, tomorrow, and for years to come. As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds within our teams. OLAPLEX elevates individuals from all backgrounds with the belief that together we can unlock the full potential of science to extend the health, life, and beauty of hair for all.
About the Role: The Associate Account Manager is responsible for owning and growing developing accounts within a defined market and business channel. This role supports account execution, sales performance, and cross-functional delivery in partnership with internal teams. The Associate Manager owns their account performance while also supporting broader commercial activities and accounts across the market.
Key Responsibilities
- Account Management
- Manage strategic customer relationships and execute joint business plans
- Manage business plan execution, including but not limited to launching new products, delivery of product marketing and training support, meeting customer deadlines, managing customer orders, and supporting forecasting
- Lead regular business reviews with developing accounts and provide account updates, promotional activities, and market trends
- Ensure timely communication of pricing, orders, credits, and sales support
- Visit customers regularly within the market to ensure Olaplex standards and objectives are achieved, and to assess and execute key opportunities to maximize sales and profitability
- Account Support
- Support Account Managers with account management tasks, including promotional calendar updates, order tracking, and internal coordination
- Assist in preparing joint business plan materials, reports, and presentation decks
- Respond to day-to-day customer requests under supervision
- Execution
- Coordinate the execution of brand and education activations with partnerships from the Marketing and Education teams
- Monitor product availability, pricing communication, and on-time delivery
- Assist with basic sales and KPI reporting as needed
About You:
- 2-4 years of experience in sales support, account coordination, or a related commercial role
- Ability to travel 10-15% of the time
- Strong organizational and administrative skills
- Comfort with Excel, presentations, and CRM tools
- Eager to learn and grow within commercial environment
- Fluent in English and key market specific languages
We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.
Our Total Rewards:
- Competitive compensation
- Work/Life Balance: Paid Holiday, Federal Holidays, and flexible work schedules
- Wellness: Company Contribution of 90% to employee’s BUPA Supplemental Health Insurance. Employee Assistance Program through Telus Health
- Financial Well-being: Company contributes 8% of pensionable earnings to Pension Scheme
- Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
- Products: Twenty (20) free products per year, plus a friends and family discount
Our Commitment to Diversity, Equity, and Inclusion: Our mission is to create a culture that celebrates our bonds by embracing, elevating, and empowering individuals from all backgrounds. OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
Associate Manager, International Retail Sales (Hybrid Role - London, England) employer: OLAPLEX
At OLAPLEX, we pride ourselves on being an exceptional employer that champions a culture of collaboration and inclusivity. Our London-based team enjoys competitive compensation, flexible work schedules, and a strong commitment to professional development, ensuring that every employee has the opportunity to grow and thrive. With a focus on wellness and a generous benefits package, including health insurance contributions and product discounts, OLAPLEX is dedicated to creating a rewarding and supportive work environment for all.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Manager, International Retail Sales (Hybrid Role - London, England)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Associate Manager, International Retail Sales (Hybrid Role - London, England) at OLAPLEX, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including OLAPLEX. Tailor your message to explain why you’re drawn to them and how you can contribute as a Associate Manager, International Retail Sales (Hybrid Role - London, England). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Associate Manager, International Retail Sales (Hybrid Role - London, England)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for OLAPLEX:When writing your cover letter, make sure to tailor your message specifically for OLAPLEX. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at OLAPLEX
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show OLAPLEX that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show OLAPLEX that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with OLAPLEX’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
