Head of Internal Audit Operations & QA/IP (Hiring Immediately) in London

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

We are seeking a strategic and highly organized Head of Internal Audit Operations & QA/IP to join our Global Internal Audit (IA) team. This is a critical role responsible for supporting the efficient and effective functioning of the IA department by managing its reporting, resource planning, budget, technology, initiation of the QA/IP programme and operational logistics.

This role is essential for enabling the IA function to operate smoothly, communicate its insights effectively to senior management and the Audit Committee, drive continuous improvement in compliance/execution and demonstrate its value to the organization.

You will drive operational excellence, manage key performance indicators (KPIs), develop frameworks for driving quality/iterative improvements and ensure our team has the tools, data, and support needed to deliver high-impact work.

• Planning, Reporting & Stakeholder Communications: Lead the process for developing the risk-based Annual Audit Plan, ensuring alignment and evolution with organizational strategy, IA policy and internal audit standards.
• Operations & Resource Management: Own and maintain the master internal audit plan, tracking the status, timelines, and resource allocation for all active and planned projects. Lead the function's resource management and scheduling process, forecasting team capacity, identifying potential bottlenecks, and working with IA leadership to optimize resource deployment. Manage the complete lifecycle of the IA function's budget, including annual planning, monthly forecasting, tracking actual expenditures, processing invoices, and managing vendor relationships.
• Quality Assurance & Improvement Programme: Establish the foundations for ensuring our IA activity conforms with the Institute of Internal Auditors (IIA) International Standards for the Professional Practice of Internal Auditing and our own internal methodology. Iteratively develop, document, and roll out the foundational components of a QAIP framework, policies, and procedures in line with Global Internal Audit Standards. Design and implement ongoing monitoring processes, including checklists and scoring rubrics for in-flight and end-of-engagement file reviews. Establish and track key quality metrics (KPIs) to monitor the health and performance of the IA function.
• Technology & Data Enablement: Act as the primary system administrator and super user for the Internal Audit management software (e.g., SharePoint, Confluence), ensuring methodology documents, templates, and training materials are organized and up-to-date. Provide training and support to the IA team on audit methodology, tools, and software. Partner with the IA team to identify and leverage data analytics opportunities to enhance audit efficiency and insight.
• Manage talent strategy: Oversee the department’s training curriculum development, learning development/sourcing and delivery, professional certification tracking (CIA, CISA, etc.). Drive initiatives related to team engagement, inclusion and positive culture.
• Project manage: Key departmental initiatives, strategic projects, and team-wide meetings or events.
• Cross-functional Coordination & Projects: Coordinate the IA function's contribution to other corporate reports (e.g., annual reports, risk management updates). Represent IA’s contribution to combined assurance, coordinating with Risk, Compliance, and Legal to ensure a unified approach to risk coverage and minimize audit fatigue for business owners.