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- Tasks: Onboard new customers and drive product adoption in a dynamic social media environment.
- Company: Leading social media solutions provider based in Greater London.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a vibrant team and help brands thrive in the social media landscape.
- Qualifications: 2-6 years in customer consultation and strong communication skills required.
- Other info: Collaborative culture with a focus on innovation and customer success.
The predicted salary is between 36000 - 60000 £ per year.
A leading social media solutions provider in Greater London seeks a motivated Solutions Manager to enhance customer experience. This role involves onboarding new customers, acting as a product expert, and collaborating closely with different teams to drive product adoption.
The ideal candidate has 2-6 years in customer consultation, strong communication skills, and familiarity with B2B SaaS products. This role offers an exciting opportunity to help brands succeed in the social media landscape.
Solutions Manager & Adoption Training Lead employer: Oktopost
Contact Detail:
Oktopost Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Manager & Adoption Training Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially in customer consultation and product adoption.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, as a Solutions Manager, you'll need to convey complex ideas simply and effectively.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team in enhancing customer experiences.
We think you need these skills to ace Solutions Manager & Adoption Training Lead
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us know why you're excited about enhancing customer experiences. Share any relevant experiences that highlight your commitment to customer satisfaction and how you can bring that passion to the Solutions Manager role.
Be a Product Expert: We want to see your knowledge of B2B SaaS products shine through in your application. Mention any specific tools or platforms you've worked with and how they relate to our offerings. This will show us that you’re ready to hit the ground running!
Highlight Your Communication Skills: Strong communication is key in this role, so make sure to showcase your skills in your written application. Use clear and concise language, and don’t hesitate to include examples of how you've effectively communicated with customers or teams in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Oktopost
✨Know Your Product Inside Out
As a Solutions Manager, you'll need to be a product expert. Make sure you thoroughly understand the social media solutions offered by the company. Research their features, benefits, and how they compare to competitors. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Consultation Skills
With 2-6 years in customer consultation, it's crucial to highlight your experience. Prepare examples of how you've successfully onboarded customers or improved their experience. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Communicate Clearly and Effectively
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or using video tools to record yourself. Pay attention to your body language and tone, as these can significantly influence how your message is received.
✨Collaborate and Connect
This role involves working closely with different teams, so be prepared to discuss your collaborative experiences. Think of instances where you've worked cross-functionally to drive product adoption. Highlight your ability to build relationships and work towards common goals, as this will resonate well with the interviewers.
