At a Glance
- Tasks: Manage customer relationships and drive growth through strategic social media solutions.
- Company: Join Oktopost, a leader in B2B social media management.
- Benefits: Competitive salary, commission, hybrid work, and generous holiday allowance.
- Other info: Dynamic culture that values creativity, collaboration, and personal growth.
- Why this job: Be part of a passionate team transforming B2B marketing through social media.
- Qualifications: 2-6 years in account management with a proven sales track record.
The predicted salary is between 37800 - 46200 £ per year.
When Oktopost was founded in 2013, social media was still a question mark in B2B marketing.
We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel.
Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organisations.
Our social suite enables marketers to manage, scale and measure social media programmes, and our Marketing Intelligence solution empowers content and brand teams to build competitive strategies based on market insights.
Trusted by global brands such as Alliance Bernstein, Finastra and Factorial in over 50 countries and fully integrated with the modern marketing tech stack, we're a dedicated team focused on helping our customers succeed.
The Role
As an Account Manager at Oktopost, you'll own a book of customers across EMEA and help them grow: proving the value of our platform, and renewing and expanding their contracts.
If you're an experienced Saa S Account Manager who loves building long-term relationships and enjoys the commercial side of the job, we'd love to hear from you.
You'll report to our Director of Account Management for EMEA and be the main commercial contact for your customers, building long-term, value-based relationships that lead to revenue growth and lasting partnerships.
What You'll Do
- Own the customer relationship once onboarding is complete, including social media strategy and regular business reviews (QBRs).
- Build strong, long-term relationships that keep customers loyal and renewing.
- Lead renewals and expansion across a diverse portfolio of accounts.
- Work with our Solutions team, who onboard customers and handle technical questions, to help customers get the most from the platform.
- Analyse customer needs and spot opportunities to upsell and cross-sell features and services.
- Keep accurate forecasts and reporting on your book.
- Run a consistent, repeatable account playbook so every customer gets a great experience.
- What Success Looks Like
- In your first 90 days you'll know your book inside out and have run your first business reviews.
- By 12 months you'll be hitting your renewal and expansion targets and be the trusted adviser your customers call first.
What We're Looking For
- 2–6 years in account management or a similar client-facing selling role at a B2B Saa S company.
- A track record of meeting or beating sales targets.
- Excellent presentation, verbal and written communication.
- Strong organisation: you can juggle a full book of customers and prioritise what matters.
- A Plus If You Have
- Familiarity with Salesforce.
- Knowledge of digital marketing and social media.
- What You'll Get
- Earnings: competitive base, commission and share options.
- Pension: company pension scheme.
- Growth: a formal learning and development programme, including Sandler training.
- Flexibility: hybrid working, 3 days a week of your choice in our London office.
- Time off: 20 days' holiday plus UK bank holidays as your baseline, a quarterly Recharge Day, and the flexibility to take extra days when you need them, agreed with your manager.
- Health: private healthcare and wellness programmes.
- Extras: £75 monthly allowance and company socials.
- Life as an Oktoposter
At Oktopost, we're a curious, collaborative and driven bunch who believe in doing great work, and having fun while we're at it.
We value ambition, creativity and a healthy dose of team spirit, all wrapped up in a culture that encourages growth, innovation and delivering real impact.
No matter what department or region you join us from, you'll be part of a team that supports, celebrates and challenges one another.
From day one, we want every Oktoposter to feel empowered, inspired and truly at home.
We're a team that's genuinely passionate about B2B social.
We believe social media can shape brands, spark meaningful conversations and drive real business results, and we'd love for you to be part of our journey.
Applying
Oktopost is an equal opportunity employer.
We welcome applicants from every background and judge candidates on their skills and experience.
If you need any adjustments during the process, tell us and we'll make them.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.
Account Manager in London employer: Oktopost
Oktopost is an exceptional employer that champions a dynamic work culture, offering its B2B SaaS Account Executives the chance to thrive in a high-growth environment. With uncapped earnings potential, flexible hybrid working arrangements, and comprehensive private healthcare benefits, employees are empowered to achieve their best while enjoying ample opportunities for professional growth and collaboration with top brands.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Oktopost, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Oktopost. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Oktopost:When writing your cover letter, make sure to tailor your message specifically for Oktopost. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Oktopost
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Oktopost that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Oktopost that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Oktopost’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
