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- Tasks: Lead onboarding and ensure customers get the most out of Oktopost's products.
- Company: Join Oktopost, a pioneering company in B2B social media marketing.
- Benefits: Enjoy a supportive team, career growth, and a vibrant work culture.
- Why this job: Make a real impact by helping businesses succeed with innovative social media solutions.
- Qualifications: Experience in customer success or solutions management is a plus.
- Other info: Be part of a dynamic team focused on delivering exceptional customer value.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced Solutions Manager or Customer Success star? Looking to take a step forward in your professional career? Do you want to join an amazing company with an outstanding product, stellar team members, and the best clients? Then Oktopost is the place for you!
When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel. Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. Our social suite enables marketers to manage, scale, and measure social media programs.
Trusted by global brands and fully integrated with the modern marketing tech stack, we’re a dedicated team focused on helping our customers succeed. We are seeking a highly driven and well-organized Solutions Manager to join our Customer Success team. This role reports to our Solutions Management Team Lead for EMEA.
You will become the ‘go-to’ cross domain expert with the Oktopost product suite, with the aim to drive customer adoption and value through a consultative approach, and leverage this via highly tailored training and consultative sessions. You’ll be joining a relatively new team at Oktopost and will play a crucial role as we build and evolve this department to deliver exceptional customer value from the Oktopost product.
- Lead the onboarding process for assigned new Oktopost customers, ensuring a seamless experience and successful setup.
- Become the ‘go-to’ expert for an assigned product area within Oktopost for all internal employees and all customers.
Solutions Manager in London employer: Oktopost Technologies
Contact Detail:
Oktopost Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Oktopost on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing the product inside out. Dive into Oktopost’s features and think about how you can help customers succeed with them. Show us you’re passionate about making a difference!
✨Tip Number 3
Practice your consultative approach! Role-play scenarios where you guide a customer through using the Oktopost platform. This will help you demonstrate your expertise and problem-solving skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our amazing team.
We think you need these skills to ace Solutions Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Solutions Manager role. Highlight your customer success achievements and any relevant experience in social media management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you the perfect fit for Oktopost. Don’t forget to mention specific examples of your successes!
Showcase Your Knowledge: We love candidates who know our product! Do a bit of research on Oktopost and its features, and be ready to discuss how you can help our customers succeed using our platform during the application process.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing skills and experiences right away!
How to prepare for a job interview at Oktopost Technologies
✨Know the Product Inside Out
Before your interview, make sure you dive deep into Oktopost's product suite. Understand its features, benefits, and how it helps B2B companies succeed in social media management. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Success Skills
Prepare examples from your past experiences where you've successfully driven customer adoption or resolved issues. Highlight your consultative approach and how you've tailored training sessions to meet specific client needs. This will demonstrate your ability to excel as a Solutions Manager.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and how success is measured in the Solutions Management role. This shows that you're not just looking for any job, but that you're keen on finding the right fit for both you and Oktopost.
✨Emphasise Collaboration and Teamwork
Since the role involves working closely with various teams, be ready to discuss how you've collaborated with others in previous roles. Share specific instances where teamwork led to successful outcomes, as this aligns perfectly with Oktopost's focus on delivering exceptional customer value.