Solutions Engineer

Solutions Engineer

Full-Time 30000 - 50000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Connect with customers and build engaging presentations on cloud security technology.
  • Company: Join Okta, The World’s Identity Company, fostering a diverse and inclusive culture.
  • Benefits: Enjoy amazing benefits, flexible work options, and opportunities for personal growth.
  • Why this job: Make a real impact in cloud security while developing your technical and business skills.
  • Qualifications: Passion for customer service and experience in technical roles like consulting or support.
  • Other info: Dynamic environment with travel opportunities and a focus on community and connection.

The predicted salary is between 30000 - 50000 £ per year.

Get to know Okta. Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.

The UK&I Solutions Engineering team are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology. We believe in Okta’s Solutions Engineers empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilise both. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using Okta’s Identity Platform.

What you’ll be doing:

  • Involved in all stages of the customer’s development lifecycle and using presentations, email, phone and social media to connect with customers.
  • Building sales presentations, product demonstrations, and educate customers on the best ways to cloud security technology.
  • Empathising with customers and quickly discerning their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs.
  • Using your technical savviness and business insights.

What you’ll bring to the role:

  • A passion to serve the customer, ideally in a customer-facing role like consulting or support, ideally sales engineering.
  • An ability to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard.
  • Experience with at least one standard network security protocol (e.g. OIDC, OAuth2, SAML, LDAP).
  • Experience in identity governance and administration (IGA): identity lifecycle management, access reviews, role-based access control (RBAC), and policy enforcement.
  • Experience in Privilege Access Management (PAM): familiarity with concepts such as least privilege, just-in-time (JIT) access, session monitoring, and vaulting privileged credentials to secure critical assets.
  • An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
  • Excellent communication skills and an ability to articulate business value.
  • An ability to disperse knowledge to a highly skilled and experienced audience.
  • Enjoy travel and meeting customers - Typically 10-25%.

3 days per week in the office (Farringdon).

And extra credit if you have experience in any of the following!

  • Experience with Identity & Access Management, Single Sign-on and API-based solutions.
  • Fluency in another European language.
  • Bachelor's degree in Engineering, Computer Science, MIS or a comparable field.
  • Software Developer experience.

What you can look forward to as a Full-Time Okta employee!

  • Amazing Benefits.
  • Making Social Impact.
  • Developing Talent and Fostering Connection + Community at Okta.

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations.

Solutions Engineer employer: Okta

At Okta, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and innovation. Our Solutions Engineers enjoy unparalleled growth opportunities, working in a collaborative environment in Farringdon, where they can leverage cutting-edge technology to make a meaningful impact on cloud security. With a strong emphasis on employee well-being and community connection, Okta provides amazing benefits and fosters a supportive atmosphere for lifelong learners.
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Contact Detail:

Okta Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solutions Engineer

✨Tip Number 1

Get to know Okta inside out! Familiarise yourself with their products and services, especially the Okta and Auth0 platforms. This will help you tailor your conversations and show genuine interest during interviews.

✨Tip Number 2

Practice your presentation skills! As a Solutions Engineer, you'll need to communicate complex ideas clearly. Try presenting to friends or family to get comfortable explaining technical concepts in an engaging way.

✨Tip Number 3

Network like a pro! Connect with current Okta employees on LinkedIn and engage with their content. This can give you insights into the company culture and might even lead to a referral!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Okta team!

We think you need these skills to ace Solutions Engineer

Customer Service
Sales Engineering
Technical Communication
Network Security Protocols (OIDC, OAuth2, SAML, LDAP)
Identity Governance and Administration (IGA)
Privilege Access Management (PAM)
Core Security Concepts (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
Communication Skills
Knowledge Dissemination
Cloud Security Technology
Problem-Solving Skills
Empathy
Adaptability
Presentation Skills

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, make sure to highlight any experience you've had in customer-facing roles. We want to see your passion for serving customers and how you've made a difference in previous positions.

Communicate Clearly and Confidently: Since you'll be explaining complex technical ideas, it's crucial to demonstrate your communication skills in your application. Use clear language and examples that show how you can articulate business value effectively.

Tailor Your Application to Us: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Solutions Engineer role at Okta. We love seeing candidates who take the time to connect their background to our needs.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Okta

✨Know Your Tech Inside Out

As a Solutions Engineer, you'll need to be well-versed in network security protocols like OIDC, OAuth2, and SAML. Brush up on these concepts before your interview, and be ready to discuss how you've applied them in real-world scenarios.

✨Empathy is Key

Okta values candidates who can empathise with customers. Prepare to share examples of how you've identified customer needs in previous roles. Think about specific questions you asked that led to successful solutions.

✨Master the Art of Communication

You’ll be explaining complex ideas to a diverse audience, from developers to C-level executives. Practice articulating technical concepts clearly and concisely. Consider doing mock presentations to friends or family to refine your delivery.

✨Show Your Passion for Customer Service

Demonstrate your commitment to serving customers by sharing stories from your past experiences. Highlight moments where you went above and beyond to ensure customer satisfaction, especially in a technical context.

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