Senior Solutions Engineer, UK&I in London

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. The company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The UK&I Solutions Engineering team guides the company customers through their entire journey, from initial engagement to upsell and cross-sell, using their expertise in presentations, events, and meetings to ensure customers drive maximum value from our platform. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on Identity Security.

The company’s Solutions Engineers empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilise both. As a Solutions Engineer at the company, you will hone each of these skills by advising a diverse set of customers on what is possible using the company’s Identity Platform.

What you’ll be doing:

• Involved in all stages of the customer’s sales lifecycle in the role of trusted technical advisor.
• Building sales presentations, product demonstrations, and educating customers on the best ways to secure identity.
• Empathising with customers and quickly discerning their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs.
• Using your technical savviness and business insights to advise a diverse set of customers on what is possible using the company’s Identity Platform.

What you’ll bring to the role:

• A passion to serve the customer, with experience working within PreSales (e.g. Sales Engineer, Solutions Engineer, PreSales Consultant).
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly at a whiteboard.
• Knowledge of and/or experience with at least one standard network security protocol (e.g. OIDC, OAuth2, SAML, LDAP).
• Knowledge of and/or experience in identity governance and administration (IGA): identity lifecycle management, access reviews, role-based access control (RBAC), and policy enforcement.
• Knowledge of and/or experience in Privilege Access Management (PAM): familiarity with concepts such as least privilege, just-in-time (JIT) access, session monitoring, and vaulting privileged credentials to secure critical assets.
• An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).
• An understanding of sales methodologies and best practice, including awareness of MEDDPICCC.
• Experience working with Large Enterprise and/or Strategic sectors.
• Excellent communication skills and an ability to articulate business value.
• An ability to disperse knowledge to a highly skilled and experienced audience.
• Enjoy travel and meeting customers.
• Enjoy collaborating with cross-functional teams to drive success.

And extra credit if you have experience in any of the following!

• Experience with Identity & Access Management, Single Sign-on and API-based solutions.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field.
• Software Developer experience.

The company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.