- We’re looking for a strategic critical thinker with an ownership mindset to drive analytics that scale
- As a trusted advisor to the Renewals organization, you own the analytical backbone of the day-to-day business operations, including: forecasting, capacity and retention planning, and accountability and measurement for the org
- You build these into scalable, trusted systems
- Forecasting. Own the weekly and quarterly forecast process end to end. Maintain accuracy tracking so we know when the forecast is wrong, why, and what to fix. Development of new forecasting models
- Capacity & Retention Planning. Own target setting and capacity modeling as well as the book of business management to provide renewal management with clear visibility into territory and account health
- Accountability & Measurement. Partner with cross-functional leadership on incentive design and how we measure individual performance. Own recurring reporting that holds the org accountable: product depth and adoption, true up visibility, and other measures the team needs
- Analysis & Automation. You understand tables and sources well enough to direct AI tools to generate analysis and own the judgment on top of it to drive strategic decision making.Scale the team’s reporting systems for self-service and efficiency
Benefits
- Work from home opportunities
- Health + Wellness
- Financial Benefits
- Pay + Incentives
- Time Off
- Everyday Living
- Resources
Clear, structured written and verbal communication with senior stakeholdersStructured, logical thinking: the ability to break down a problem and iteratively test solutionsStrong understanding of SaaS financial and business metricsA track record of owning a recurring process end to end, with the organizational skills to manage multiple concurrent prioritiesWorking knowledge of AI/ML tools and data pipelines, enough to direct AI-generated analysis and judge when the output is rightDemonstrated ability to collect and assess data and present it in a clear, actionable way to stakeholdersHands-on experience in Salesforce and Tableau; familiarity with Claude Code, Clari, Gainsight, or Jira is a plus3 to 5+ years in an operational analytics, FP&A, or revenue operations role, ideally supporting a GTM, sales, Customer Success, or post-sales function
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Senior Renewals Strategy & Operations Analyst in Ashington employer: Okta, Inc.
Okta is an exceptional employer that champions a culture of innovation and collaboration, empowering employees to thrive in their roles as Account Executives in identity security. With comprehensive healthcare coverage, equity options, and generous paid time off, Okta prioritises employee well-being while fostering professional growth through immersive onboarding and continuous support. Located in the UK, this role offers the unique opportunity to engage with C-Suite decision makers, driving meaningful impact in a dynamic and secure technology landscape.
