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- Tasks: Troubleshoot and maintain lifts, ensuring safety and reliability.
- Company: Join KONE, a global leader in the lift and escalator industry.
- Benefits: Competitive salary, annual bonus, company car, paid travel, and generous holiday.
- Why this job: Make a real impact on urban mobility while developing your technical skills.
- Qualifications: Experience in lift troubleshooting and NVQ3 qualification required.
- Other info: Opportunity to complete NVQ4 and grow in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
At KONE we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle. We are looking for a Lift Technician to join our Lift Maintenance team to cover central Midlands.
Primary accountability for this role is to provide quality competence support by solving complex technical issues identified on equipment and spreading technical knowledge through the organization.
Responsibilities
- Deliver timely and precise fault finding and troubleshooting of lifts on site.
- Communicate with customers on site regarding day-to-day activities and updates on lift state.
- Create and process cases in Kone Technical helpdesk tool, prepare quality reports after remote support and/or site visits.
- Propose sales solutions to improve equipment reliability, comfort and safety, help sales in assessing the maintainability of equipment before tendering for maintenance contract.
- Highlight development needs of Service engineers, improve their competence by explaining root causes and solutions of the technical issues solved.
- Spread technical knowledge, provide training/coaching to engineers.
- Adhere to health and safety on site at all times.
Qualifications and Experience
- Previous experience in trouble shooting and fault finding of a variety of lifts.
- NVQ3 qualification is required, NVQ4 is preferable. We provide opportunity to complete NVQ4 with Kone.
- A full UK driver's licence.
- Excellent knowledge and implementation of Health and Safety.
- Good IT skills.
We offer a range of fantastic benefits to our employees including:
- Excellent salary depending on experience.
- Annual bonus up to *****%, target level 6.67%.
- Company car.
- Paid travel and overtime.
- 25 Days Holiday + 8.
Lift Technician in Cambourne employer: OKB KONE plc
Contact Detail:
OKB KONE plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Technician in Cambourne
✨Tip Number 1
Network like a pro! Reach out to current Lift Technicians or industry professionals on LinkedIn. Ask them about their experiences at KONE and any tips they might have for landing the job.
✨Tip Number 2
Prepare for the technical interview by brushing up on your fault-finding skills. We recommend practising common troubleshooting scenarios you might face on the job, so you can impress the interviewers with your expertise.
✨Tip Number 3
Showcase your communication skills! Since you'll be interacting with customers and colleagues, practice explaining complex technical issues in simple terms. This will demonstrate your ability to convey information effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the KONE team.
We think you need these skills to ace Lift Technician in Cambourne
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your troubleshooting and fault-finding experience in your application. We want to see how your skills align with the role of a Lift Technician, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this specific role. Mention your NVQ qualifications and any relevant experience that showcases your ability to solve complex technical issues.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Lift Technician position.
How to prepare for a job interview at OKB KONE plc
✨Know Your Lifts
Make sure you brush up on your knowledge of different lift systems and troubleshooting techniques. Familiarise yourself with KONE's products and services, as well as any recent innovations in the industry. This will show that you're not just qualified, but genuinely interested in what they do.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully diagnosed and resolved technical issues in lifts. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your actions led to positive outcomes.
✨Communicate Effectively
Since you'll be interacting with customers and team members, practice clear and concise communication. Think about how you would explain complex technical issues to someone without a technical background. This will demonstrate your ability to convey important information effectively.
✨Emphasise Safety Awareness
Health and safety is crucial in this role, so be prepared to discuss how you prioritise safety on site. Share any relevant experiences or training you've had, and express your commitment to maintaining a safe working environment for yourself and others.
