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For Companies At a Glance
- Tasks: Be the go-to person for all client communication and ensure their needs are met.
- Company: Join a fast-growing Google Ads subscription service with a unique approach.
- Benefits: Competitive salary, direct access to founders, and opportunities for growth.
- Why this job: Shape client relationships in a dynamic, remote work environment.
- Qualifications: Solid Google Ads experience and exceptional written communication skills required.
- Other info: Work with a small, experienced team and help build systems as we scale.
The predicted salary is between 40000 - 45000 £ per year.
Okam offers a Google Ads subscription service. Clients pay a flat monthly fee - no percentage of spend, no retainers that creep up, no surprise costs. We manage their Google Ads, they get results. We launched a year ago and now manage 50+ accounts. The model is working. We’re growing fast.
We operate differently to traditional agencies. We don’t do weekly calls. We don’t do account manager catch-ups that exist to justify fees. Our clients are busy - they want Google Ads sorted, not another meeting in their calendar. So we communicate through clear, well-timed written updates. When we need something, we ask. When there’s news, we share it. When there’s a problem, we fix it. This only works if our written communication is exceptional and our operations are tight.
THE TEAM
We’re small but experienced. One founder ran a growth consultancy for 10+ years. The other spent 10+ years at Google. Our Director of Performance has 15 years of PPC experience. We use technology to handle the repetitive stuff, which means everyone on the team is senior and actually doing the work. You’d be joining that team — not managing juniors, but working alongside people who know what they’re doing.
THE ROLE
You’ll be the main point of contact for all our clients. Every question, every update, every challenge - it comes through you first. Your job is to make clients feel like they’re our only client, even though they’re one of 50. That means responding quickly, writing clearly, knowing what’s happening in their accounts, and never letting things slip through the cracks.
You’ll sit between our clients and our delivery team. When a client needs something, you’ll make sure it happens. When the team needs time or information, you’ll manage expectations. You’re not a messenger - you’re the person who owns whether clients get what they were promised, when they were promised it.
WHAT YOU’LL ACTUALLY DO
- Own all client communication. You’re the voice of Okam to our clients — every email, every update, every difficult conversation.
- Handle client questions independently. When a client asks why spend is up, why leads dropped, or whether we can launch a new campaign — you’ll check the account, form a view, and respond.
- Keep delivery honest. Make sure deadlines don’t slip and promises get kept.
- Spot problems early. You’ll know which clients are happy and which are going quiet.
- Manage our reporting rhythm. We send bi-weekly reports to all clients. You’ll own this process — making sure reports go out on time, that they’re meaningful, and that they tell the right story about performance and what we’re doing about it.
WHAT WE’RE LOOKING FOR
- Solid Google Ads experience is essential. You’ve worked in a PPC agency or in-house managing Google Ads accounts.
- Experience in client-facing roles. Account management or client services in a PPC or performance marketing context.
- Exceptional written communication. Our entire client relationship runs through email and written updates.
- Strong organisation. You’ll be tracking dozens of clients, multiple deadlines, and ongoing requests across accounts.
- Comfort with direct communication. Sometimes you’ll need to tell clients things they don’t want to hear.
WHAT YOU’RE WALKING INTO
We’ve grown from zero to 50 clients in a year. Some things aren’t as polished as they’ll need to be at 200 clients — the systems are still being built. You’re joining early enough to shape how we do things, but late enough that the model is proven and the client base is real.
HOW WE WORK
Fully remote, no central office, no plans for one. We work asynchronously across Slack and Notion. The team is five people. We meet twice a year in person. This suits people who are self-motivated and don’t need an office to stay focused.
WHAT’S IN IT FOR YOU
Salary: £40,000 - £45,000 p/a depending on experience. Direct line to the founders. No agency politics. Genuine scope to grow with the company as we scale.
HOW TO APPLY
Send us an email. Tell us why this role interests you and what makes you right for it. Keep it tight — we value clear writing over long applications.
Client Manager (Google Ads) in Basildon employer: okam
Contact Detail:
okam Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Manager (Google Ads) in Basildon
✨Tip Number 1
Get to know the company inside out before your interview. Understand their Google Ads model and how they communicate with clients. This will help you tailor your responses and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your written communication skills. Since this role relies heavily on clear and concise emails, try drafting a few sample client updates or responses to common questions. This will help you feel more confident when it comes to showcasing your writing abilities.
✨Tip Number 3
Be ready to discuss your Google Ads experience in detail. Prepare examples of campaigns you've managed, challenges you've faced, and how you've solved them. This will demonstrate your expertise and ability to handle client queries independently.
✨Tip Number 4
Showcase your organisational skills. Think of ways you've successfully managed multiple clients or projects at once. Being able to juggle tasks without letting anything slip through the cracks is crucial for this role, so share your strategies during the interview.
We think you need these skills to ace Client Manager (Google Ads) in Basildon
Some tips for your application 🫡
Keep It Clear and Concise: When you're writing your application, remember that we value clear communication. Get straight to the point and avoid any fluff. Show us you can write like you mean it!
Show Off Your Google Ads Know-How: Make sure to highlight your experience with Google Ads. We want to see that you know your stuff and can have intelligent conversations about performance data without needing backup.
Be Personable Yet Professional: While we appreciate a friendly tone, don’t forget to maintain professionalism. Your written communication should feel warm and engaging, but also reflect that you’re serious about the role.
Tailor Your Application to Us: Take a moment to connect your skills and experiences directly to what we’re looking for. Show us how you can fit into our unique way of working and why you’d be a great addition to the team!
How to prepare for a job interview at okam
✨Know Your Google Ads Inside Out
Make sure you brush up on your Google Ads knowledge before the interview. Be ready to discuss specific campaigns you've managed, the results achieved, and how you tackled any challenges. This role requires solid experience, so showcasing your expertise will definitely impress.
✨Master Clear Written Communication
Since this position relies heavily on written updates, practice articulating your thoughts clearly and concisely. Prepare a few examples of how you've communicated complex information in a straightforward way. This will demonstrate that you can handle client communication effectively.
✨Showcase Your Client Management Skills
Think of instances where you've successfully managed multiple clients or projects simultaneously. Be ready to share how you kept clients happy and informed, especially when things got tricky. This will highlight your ability to juggle responsibilities while maintaining strong relationships.
✨Prepare for Direct Conversations
In this role, you'll need to have tough conversations with clients and internally. Reflect on past experiences where you had to deliver difficult news or push back on requests. Being able to demonstrate your comfort with direct communication will show that you're ready for the challenges of the job.