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For Companies At a Glance
- Tasks: Lead a dynamic retail team and deliver exceptional customer service in a vibrant store environment.
- Company: Join OKA, a British-born retailer known for its beautiful interiors and nurturing culture.
- Benefits: Enjoy 33 days holiday, health cash plan, discounts, and a supportive work environment.
- Why this job: Be part of a creative team that values your input and passion for design.
- Qualifications: Previous luxury retail experience and a love for beautiful interiors are essential.
- Other info: Flexible hours and opportunities for growth in a fast-paced, fun atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join to apply for the Store Supervisor (Maternity Cover) role at OKA
We are recruiting a full-time Store Supervisor (Maternity Cover 9-12 months) to support our Retail Team, based at our store in Sunninghill, Berkshire.
OKA is a British-born retailer with 14 stores in the UK and a recent US store, offering an established Interior Design and Trade business, mail-order service, thriving website and app.
About OKA
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and able to thrive. We are looking for an agile and proactive Supervisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.
Reporting directly to the Store Manager, the Supervisor assists the Management Team in running one of our OKA outlet stores. You will help organise and execute the general daily activities of the store, ensuring the team delivers an enhanced retail experience for OKA customers through outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
Key Responsibilities
- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting customers, offering assistance, managing returns, communicating care and maintenance instructions for purchases, upholding presentation standards for the Store and back office areas
About You
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complementary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target-driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem-solving spirit
- Passion for the OKA brand
Our Benefits Package
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
How to apply
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your current salary, salary expectations, notice period and right to work information via the link provided.
Job details
- Seniority level: Entry level
- Employment type: Contract
- Job function: Management
- Industries: Furniture and Home Furnishings Manufacturing
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Store Supervisor (Maternity Cover) employer: OKA
Contact Detail:
OKA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor (Maternity Cover)
✨Tip Number 1
Get to know the company culture before your interview. Check out OKA's website and social media to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. OKA values beautiful interiors, so showing that you have an eye for style can really make a positive impression.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Store Supervisor (Maternity Cover)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for beautiful interiors shine through! We want to see that you genuinely care about providing top-notch customer service and have a keen interest in the OKA brand.
Tailor Your CV: Make sure your CV is tailored to the Store Supervisor role. Highlight any previous luxury retail experience and soft selling skills you've got. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to include all the necessary details like your current salary, expectations, and notice period without any fluff.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at OKA
✨Know Your Stuff
Familiarise yourself with OKA's products and services. Dive into their website and social media to understand their brand ethos and offerings. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial for a Store Supervisor role!
✨Demonstrate Your Team Spirit
OKA values a fun and nurturing environment, so be ready to discuss how you work well in a team. Share instances where you supported colleagues or contributed to a positive workplace culture. It’s all about showing that you can fit into their vibe!
✨Be Ready to Discuss Sales Strategies
Since the role involves generating revenue and identifying sales opportunities, think of strategies you've used in the past. Be prepared to talk about how you can help meet sales targets and promote additional services like the In-Store Design Advisors.
