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- Tasks: Deliver exceptional customer service and help customers create beautiful homes.
- Company: Join the vibrant OKA family, a leader in stylish homeware.
- Benefits: Enjoy 33 days holiday, health cash plan, and discounts on 60+ retailers.
- Why this job: Be part of a fun, nurturing environment where your creativity shines.
- Qualifications: Previous luxury retail experience and a passion for interiors required.
- Other info: Flexible hours with opportunities for growth and development.
The predicted salary is between 10 - 13 £ per hour.
We are currently looking to recruit a part-time Interior Sales Advisor (16 hours per week) to support our Retail Team, based at OKA Newcastle. OKA Newcastle is located on Fenwick's renowned furniture floor, showcasing a considered edit of furniture, homeware, textiles and lighting, designed to help create homes full of character, comfort and individuality.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Advisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Interior Sales Advisor is responsible for providing an enhanced retail experience for OKA customers through outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES
- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas
ABOUT YOU
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target-driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem-solving spirit
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
ABOUT OKA
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 14 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
Interior Sales Advisor (16 hours) in Newcastle upon Tyne employer: OKA
Contact Detail:
OKA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interior Sales Advisor (16 hours) in Newcastle upon Tyne
✨Tip Number 1
Get to know the OKA brand inside out! Familiarise yourself with their products and values. When you walk into that interview, show your passion for beautiful interiors and how you can contribute to their fun and nurturing environment.
✨Tip Number 2
Practice your soft selling skills! Think about how you can link-sell complementary products. During your interview, share examples of how you've successfully built lasting customer relationships in the past.
✨Tip Number 3
Be proactive! Show your entrepreneurial spirit by coming up with ideas on how to enhance the customer experience at OKA. This will demonstrate your commitment to meeting sales targets and your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the OKA family and contributing to their dynamic business.
We think you need these skills to ace Interior Sales Advisor (16 hours) in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Interiors: When you're writing your application, let your love for beautiful interiors shine through! Share any personal experiences or projects that showcase your enthusiasm for creating comfortable and stylish spaces.
Tailor Your CV to the Role: Make sure your CV highlights relevant experience in luxury retail, especially in furniture or homeware. We want to see how your skills align with our need for exceptional customer service and sales expertise.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where possible to make it easy for us to see why you’d be a great fit for the Interior Sales Advisor role.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at OKA Newcastle.
How to prepare for a job interview at OKA
✨Know Your Products
Familiarise yourself with OKA's range of furniture, homeware, and textiles. Being able to discuss specific products and their features will show your enthusiasm and help you connect with customers during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided exceptional customer service. Highlight how you built relationships with customers and resolved any issues, as this aligns perfectly with the role's focus on enhancing the retail experience.
✨Demonstrate Your Passion for Interiors
Express your genuine interest in beautiful interiors and design. Share your thoughts on current trends or your favourite styles, as this will resonate with the company's ethos and show that you're a good cultural fit.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises where you might have to sell a product or handle a customer query. Practising these scenarios beforehand can help you feel more confident and demonstrate your soft selling skills effectively.