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- Tasks: Deliver exceptional customer service and help customers find their perfect home pieces.
- Company: Join the vibrant OKA family in beautiful Marlow, just outside London.
- Benefits: Enjoy 33 days holiday, health cash plan, and discounts on over 60 UK retailers.
- Other info: Dynamic team with opportunities for growth and development.
- Why this job: Be part of a fun, nurturing environment where your creativity can shine.
- Qualifications: Previous luxury retail experience and a passion for beautiful interiors.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking to recruit a part-time Interior Sales Advisor (32 hours per week) to support our Retail Team, based in Marlow, Buckinghamshire. In a pretty Georgian town, just an hour outside of London, sits our Marlow store. At OKA Marlow our customers are able to view our curated collection of large and small OKA pieces showcased in seasonal sets. We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive.
Reporting directly to the Store Manager, the Interior Sales Advisor is responsible for providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target-driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem-solving spirit
- Passion for the OKA brand
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
Interior Sales Advisor (32 hours) in Marlow employer: OKA
Contact Detail:
OKA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interior Sales Advisor (32 hours) in Marlow
✨Tip Number 1
Get to know the company culture before your interview. Dive into OKA's values and mission, and think about how your own experiences align with their fun and nurturing environment. This will help you connect better during the conversation.
✨Tip Number 2
Practice your soft selling skills! Think of ways to demonstrate your ability to link-sell products during the interview. Maybe even prepare a few examples from your past experience where you successfully enhanced customer relationships.
✨Tip Number 3
Show your passion for beautiful interiors! Bring along some ideas or inspirations that reflect your style and how you can contribute to the OKA brand. This will not only impress them but also show that you're genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the OKA family right from the start.
We think you need these skills to ace Interior Sales Advisor (32 hours) in Marlow
Some tips for your application 🫡
Show Your Passion for Interiors: When you're writing your application, let your love for beautiful interiors shine through! Share any personal experiences or projects that showcase your enthusiasm for design and how it aligns with our brand.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in luxury retail or customer service. We want to see how your skills can contribute to our fun and nurturing environment!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your previous roles and achievements, so we can easily see how you fit into our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at OKA Marlow.
How to prepare for a job interview at OKA
✨Know Your Products
Familiarise yourself with OKA's product range before the interview. Understand the unique features of their furniture and homeware, and be ready to discuss how you can enhance customer experiences by sharing your knowledge.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Highlight situations where you went above and beyond to meet customer needs, as this aligns perfectly with the role's focus on building lasting relationships.
✨Emphasise Your Passion for Interiors
Express your enthusiasm for beautiful interiors during the interview. Share your personal style or any relevant projects you've worked on, demonstrating that you not only understand the products but also have a genuine love for creating inviting spaces.
✨Be Proactive and Positive
OKA values a proactive attitude, so come prepared with ideas on how you could contribute to the team. Whether it’s suggesting ways to improve sales or enhance customer interactions, showing initiative will set you apart as a candidate who fits their nurturing culture.