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- Tasks: Deliver exceptional customer service and support sales in a vibrant retail environment.
- Company: Join OKA, a dynamic brand passionate about beautiful interiors.
- Benefits: Enjoy 33 days holiday, health cash plan, and discounts on 60+ retailers.
- Why this job: Be part of a fun team that values creativity and customer relationships.
- Qualifications: Previous luxury retail experience and a passion for home decor.
- Other info: Flexible hours with opportunities for growth in a supportive culture.
The predicted salary is between 13 - 16 £ per hour.
We are currently looking to recruit a part-time Interior Sales Advisor (32 hours) to support our Retail Team, based at our brand-new concession in Fenwick Kingston. Kingston is our fourth concession, following the successful introduction of the brand into the renowned Fenwicks Department Store in Newcastle. We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive.
We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Store Manager, the Interior Sales Assistant is responsible for providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office area
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target-driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem-solving spirit
- Passion for the OKA brand
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
ABOUT OKAFounded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 14 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
Interior Sales Advisor (32 hours) in Kingston upon Thames employer: OKA
Contact Detail:
OKA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interior Sales Advisor (32 hours) in Kingston upon Thames
✨Tip Number 1
Get to know the OKA brand inside out! Familiarise yourself with our products and values so you can chat confidently about them during your interview. Show us your passion for beautiful interiors and how you can contribute to our fun and nurturing environment.
✨Tip Number 2
Practice your soft selling skills! Think of ways to link-sell complementary products and how you can provide exceptional customer service. We want to see that you can create lasting relationships with customers, so come prepared with examples of how you've done this before.
✨Tip Number 3
Be proactive! During your interview, demonstrate your entrepreneurial spirit by sharing ideas on how you could identify sales opportunities or enhance the customer experience at our concession. We love candidates who think outside the box!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the OKA family. Don’t forget to include your salary expectations and right to work information!
We think you need these skills to ace Interior Sales Advisor (32 hours) in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion for Interiors: When you're writing your application, let your love for beautiful interiors shine through! Share any personal experiences or projects that highlight your enthusiasm for design and how it aligns with OKA's values.
Tailor Your CV: Make sure your CV is tailored to the role of Interior Sales Advisor. Highlight your previous luxury retail experience and any relevant skills that demonstrate your ability to provide exceptional customer service and meet sales targets.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we appreciate a straightforward approach!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join the OKA family.
How to prepare for a job interview at OKA
✨Know Your Products
Familiarise yourself with OKA's product range and the unique features of their offerings. Being able to discuss specific items and how they can enhance a customer's home will show your enthusiasm and knowledge, which is key for an Interior Sales Advisor.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about situations where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on nurturing customer relationships.
✨Demonstrate Your Passion for Interiors
Express your genuine interest in beautiful interiors during the interview. Share your thoughts on current trends or your favourite design styles, as this will resonate with the company's ethos and show that you’re a good cultural fit.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises where you might have to sell a product or handle a customer query. Practising these scenarios beforehand can help you feel more confident and demonstrate your soft selling skills effectively.
