At a Glance
- Tasks: Deliver exceptional customer service and support sales in a vibrant retail environment.
- Company: Join the dynamic team at OKA Redbrick, known for beautiful interiors.
- Benefits: Enjoy 33 days holiday, generous discounts, and a health cash plan.
- Other info: Flexible weekend hours with opportunities for growth and development.
- Why this job: Be part of a creative team and help customers find their dream interiors.
- Qualifications: Previous luxury retail experience and a passion for customer service required.
The predicted salary is between 12 - 15 € per hour.
Position: Part‑time Interior Sales Advisor (14.5 hours per week – Weekends)
About the role:
Supporting the Retail Team at OKA Redbrick, you will provide an enhanced retail experience for customers through outstanding customer service, product knowledge and enthusiasm for beautiful interiors. Working Saturday (9:15–17:45) and Sunday (10:15–17:15).
Responsibilities:
- Provision of exceptional customer service to OKA customers.
- Providing advice and guidance on products to customers in person and via phone.
- Generating and maximising revenue to meet sales targets.
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes.
- Identifying sales opportunities.
- Promoting the OKA In‑Store Design Advisors and Interior Design Service (IDS).
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for purchases, and upholding presentation standards for the store and back‑office areas.
Qualifications:
- Previous luxury retail experience, ideally within the furniture or homeware sectors.
- Passion for providing best‑in‑class customer service and building lasting customer relationships.
- Proven soft‑selling skills, including link‑selling of complementary products.
- Good organisational skills and the ability to prioritise.
- Flexible approach to working weekends, public holidays and occasional travel to support other stores and for meetings and training.
- Target‑driven.
- Keen interest and enthusiasm for beautiful interiors.
- A creative, problem‑solving spirit.
- Passion for the OKA brand.
Benefits:
- 33 days holiday (including bank holiday entitlement), pro‑rata, plus Length of Service increases.
- Day off for your birthday.
- Health Cash Plan.
- Generous staff discount.
- Enhanced maternity pay.
- Employee Assistance Programme.
- Eligibility for a discretionary company Bonus Scheme.
- Discounts on 60+ UK retailers via My OKA benefits platform.
- Company pension scheme, life assurance cover, free eye tests, cycle‑to‑work scheme, interest‑free travel loans, social events, online wellbeing centre and more.
Interior Sales Advisor- Weekends employer: OKA
At OKA Redbrick, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. As a part-time Interior Sales Advisor, you will enjoy a range of benefits including 33 days of holiday, generous staff discounts, and opportunities for personal growth within the luxury retail sector. Our commitment to employee wellbeing and a supportive environment makes OKA a rewarding place to build your career while sharing your passion for beautiful interiors.
StudySmarter Expert Advice🤫
We think this is how you could land Interior Sales Advisor- Weekends
✨Tip Number 1
Get to know the OKA brand inside out! Familiarise yourself with their products and services, especially the In-Store Design Advisors. This will not only boost your confidence but also help you connect better with customers.
✨Tip Number 2
Practice your soft-selling skills! Think about how you can link-sell complementary products. For example, if a customer is buying a sofa, suggest some cushions or throws that would look great with it.
✨Tip Number 3
Be proactive on the sales floor! Greet every customer with a smile and offer assistance right away. A warm welcome can make all the difference in creating a positive shopping experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Interior Sales Advisor- Weekends
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for beautiful interiors shine through in your application. We want to see how much you love the products and the OKA brand, so don’t hold back!
Highlight Relevant Experience:Make sure to mention any previous luxury retail experience, especially in furniture or homeware. We’re looking for candidates who can provide top-notch customer service and have a knack for soft-selling.
Be Personable:Your written application should reflect your personality. We value a friendly and approachable tone, so feel free to let your character come through while keeping it professional.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us at OKA.
How to prepare for a job interview at OKA
✨Know Your Products
Familiarise yourself with OKA's product range and the latest trends in interior design. Being able to discuss specific items and their features will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this will demonstrate your ability to enhance the retail experience.
✨Demonstrate Your Sales Acumen
Be ready to discuss how you've met or exceeded sales targets in the past. Highlight any soft-selling techniques you've used, especially in luxury retail, to show that you can generate revenue while maintaining a focus on customer satisfaction.
✨Embrace the Brand
Research OKA’s brand values and culture. During the interview, express your passion for beautiful interiors and how it aligns with the company's ethos. This will help convey your genuine interest in becoming a proactive member of their team.