At a Glance
- Tasks: Deliver exceptional customer service and assist customers with product knowledge.
- Company: Join OKA, a vibrant homeware retailer in beautiful Marlow.
- Benefits: Enjoy 33 days holiday, health cash plan, and discounts on 60+ retailers.
- Other info: Dynamic environment with opportunities for growth and development.
- Why this job: Be part of a fun team that values creativity and customer relationships.
- Qualifications: Previous luxury retail experience and a passion for beautiful interiors.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking to recruit a part-time Interior Sales Advisor (32 hours per week) to support our Retail Team, based in Marlow, Buckinghamshire. In a pretty Georgian town, just an hour outside of London, sits our Marlow store. At OKA Marlow our customers are able to view our curated collection of large and small OKA pieces showcased in seasonal sets. We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive.
Reporting directly to the Store Manager, the Interior Sales Advisor is responsible for providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Target-driven
- Keen interest and enthusiasm for beautiful interiors
- A creative, problem‑solving spirit
- Passion for the OKA brand
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Health Cash Plan
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.
Interior Sales Advisor (32 hours) employer: OKA
At OKA, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters collaboration and innovation. Located in the picturesque Milton Park, Abingdon, our team enjoys generous benefits including 33 days of holiday, a health cash plan, and exclusive employee discounts, all while having ample opportunities for professional growth within our dynamic merchandising team.
StudySmarter Expert Advice🤫
We think this is how you could land Interior Sales Advisor (32 hours)
✨Tip Number 1
Get to know the company culture before your interview. Dive into OKA's values and mission, and think about how your own experiences align with their fun and nurturing environment. This will help you connect better during the conversation.
✨Tip Number 2
Practice your soft selling skills! Think of ways to showcase your ability to build relationships with customers. Maybe role-play with a friend or family member to get comfortable with discussing products and linking them to customer needs.
✨Tip Number 3
Be ready to share your passion for beautiful interiors. Prepare some examples of how you've helped customers in the past or how you’ve created stunning spaces yourself. This will show your enthusiasm and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the OKA family right from the start.
We think you need these skills to ace Interior Sales Advisor (32 hours)
Some tips for your application 🫡
Show Your Passion for Interiors:When you're writing your application, let your love for beautiful interiors shine through! Share any personal experiences or projects that showcase your enthusiasm for design and how it aligns with our brand.
Tailor Your CV:Make sure your CV is tailored to the role of Interior Sales Advisor. Highlight your previous luxury retail experience and any customer service achievements that demonstrate your ability to connect with customers and drive sales.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of the OKA family!
How to prepare for a job interview at OKA
✨Know Your Products
Familiarise yourself with OKA's product range before the interview. Understand the unique features of their furniture and homeware, and be ready to discuss how you can help customers find the perfect pieces for their homes.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience that highlight your ability to provide exceptional customer service. Think about times when you went above and beyond to assist a customer or resolved a challenging situation.
✨Emphasise Your Passion for Interiors
Express your enthusiasm for beautiful interiors during the interview. Share your personal style or any projects you've worked on that demonstrate your creativity and problem-solving skills in home design.
✨Be Proactive and Positive
Demonstrate your proactive attitude by asking insightful questions about the role and the company culture. Show that you're eager to contribute to the team and help nurture the fun and nurturing environment at OKA.
