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For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist customers with product knowledge.
- Company: Join OKA, a vibrant homeware retailer with a passion for beautiful interiors.
- Benefits: 33 days holiday, birthday off, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team that values creativity and customer relationships.
- Qualifications: Previous luxury retail experience and a love for beautiful interiors.
- Other info: Flexible hours and opportunities for personal growth in a nurturing culture.
Overview
Join to apply for the Interior Sales Advisor (32 hours) role at OKA
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.
We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 14 stores across the UK, an established Interior Design and Trade business, a mail-order service and a thriving website.
We are currently looking to recruit a part-time Interior Sales Assistant (32 hours per week) to support our Retail Team in Guildford. Situated between the bustling high street and historic castle, our OKA store is nestled in the Tunsgate Quarter amongst a host of other luxury retailers. The large store showcases our complete (and extensive) collection across 11,000 sq ft with a garden area that displays our outdoor range.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.
Reporting directly to the Store Manager the Interior Sales Assistant is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
Key responsibilities
- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas
About you
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Keen interest and enthusiasm for beautiful interiors
- Passion for the OKA brand
Our benefits package
- 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
- Day off for your birthday
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
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Interior Sales Advisor (32 hours) employer: OKA
Contact Detail:
OKA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interior Sales Advisor (32 hours)
✨Tip Number 1
Get to know the company! Before your interview, dive into OKA's brand values and product range. This will help you connect with the team and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your soft selling skills! Think of ways to link-sell products or suggest complementary items. This is key for an Interior Sales Advisor role, so be ready to demonstrate your approach during the interview.
✨Tip Number 3
Show off your passion for beautiful interiors! Bring examples of how you've created or appreciated stunning spaces in your own life. This will resonate well with OKA's ethos and help you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to engage with the brand directly.
We think you need these skills to ace Interior Sales Advisor (32 hours)
Some tips for your application 🫡
Show Your Passion for Interiors: When you're writing your application, let your love for beautiful interiors shine through! Share any personal experiences or projects that reflect your enthusiasm for creating lovely spaces. We want to see that spark!
Tailor Your CV: Make sure your CV is tailored to the role of Interior Sales Advisor. Highlight any relevant experience in luxury retail or customer service, and don’t forget to mention your soft selling skills. We’re looking for someone who can connect with our customers!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the OKA family!
How to prepare for a job interview at OKA
✨Know Your Stuff
Familiarise yourself with OKA's product range and brand ethos. Understand their commitment to beautiful interiors and customer service. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully engaged customers in previous roles. Think about times when you exceeded sales targets or provided exceptional service. This will demonstrate your ability to contribute to OKA's sales goals.
✨Emphasise Team Spirit
OKA values a fun and nurturing environment, so be ready to discuss how you work well in a team. Share experiences where you collaborated with colleagues to enhance customer experiences or improve store operations.
✨Dress the Part
Since this is a luxury retail position, make sure to dress smartly for your interview. Your appearance should reflect the brand's aesthetic and professionalism, showing that you understand the importance of presentation in the retail environment.
