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For Companies At a Glance
- Tasks: Provide exceptional customer service and assist with product knowledge in a vibrant retail environment.
- Company: OKA is a British homeware retailer passionate about creating beautiful, comfortable living spaces.
- Benefits: Enjoy 33 days holiday, birthday off, discounts, and a supportive work culture.
- Why this job: Join a fun team that values creativity and offers opportunities for personal growth.
- Qualifications: Previous luxury retail experience and a passion for interiors are essential.
- Other info: Part-time role (24 hours) at our flagship store in Guildford, surrounded by luxury retailers.
Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well. We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 13 stores across the UK and an established Interior Design and Trade business, a mail-order service, thriving website and an app.
We are currently looking to recruit a part-time (24 hour) Interior Sales Advisor to support our Retail Team, based at our flagship store in Guildford, Surrey. Situated between the bustling high street and historic castle, our OKA store is nestled in the Tunsgate Quarter amongst a host of other luxury retailers. The large store showcases our complete (and extensive) collection across 11,000 sq ft with a garden area that displays our outdoor range.
ABOUT US
We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Assistant with a positive attitude and entrepreneurial spirit who can help us nurture this company culture. Reporting directly to the Cluster Store Manager the Interior Sales Advisor is responsible for providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
KEY RESPONSIBILITIES
- Provision of exceptional customer service to OKA customers
- Providing advice and guidance on products to customers in person and via phone
- Generating and maximising revenue to meet sales targets
- Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
- Identifying sales opportunities
- Promoting the OKA Interior Design Service (IDS)
- Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas
ABOUT YOU
- Previous luxury retail experience, ideally within the furniture or homeware sectors
- Passion for providing best-in-class customer service and building lasting customer relationships
- Proven soft selling skills, including link-selling of complimentary products
- Good organisational skills and the ability to prioritise
- Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
- Keen interest and enthusiasm for beautiful interiors
- Passion for the OKA brand
OUR BENEFITS PACKAGE
- 33 days holiday (including bank holiday entitlement), plus Length of Service increases
- Day off for your birthday
- Enhanced Maternity Pay
- Employee Assistance Programme
- Eligibility for a discretionary company Bonus Scheme
- Discounts on 60+ UK retailers via My OKA benefits platform
- Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your current salary, salary expectations, notice period and right to work information via the link provided.
Interior Sales Advisor (24 hours) employer: OKA
Contact Detail:
OKA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interior Sales Advisor (24 hours)
✨Tip Number 1
Familiarise yourself with OKA's product range and brand ethos. Understanding their unique style and offerings will help you engage customers effectively and demonstrate your passion for beautiful interiors during the interview.
✨Tip Number 2
Showcase your previous luxury retail experience by preparing specific examples of how you've provided exceptional customer service. Highlight any instances where you successfully built lasting relationships with customers, as this aligns perfectly with OKA's values.
✨Tip Number 3
Be ready to discuss your soft selling skills and how you've linked products in past roles. Think of creative ways to suggest complementary items, as this is a key responsibility for the Interior Sales Advisor position.
✨Tip Number 4
Demonstrate your enthusiasm for the role by being proactive in your approach. Prepare questions about the team culture and how you can contribute to maintaining the fun and nurturing environment that OKA promotes.
We think you need these skills to ace Interior Sales Advisor (24 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail, particularly in furniture or homeware. Emphasise your customer service skills and any previous roles where you provided exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for beautiful interiors and the OKA brand. Mention specific experiences that demonstrate your soft selling skills and ability to build lasting customer relationships.
Showcase Your Enthusiasm: In your application, convey your enthusiasm for the role and the company culture at OKA. Share why you want to work there and how you can contribute to their mission of creating beautiful homes.
Provide Salary Expectations: Be clear about your current salary, salary expectations, and notice period as requested in the job description. This transparency helps streamline the hiring process and shows your professionalism.
How to prepare for a job interview at OKA
✨Show Your Passion for Interiors
Make sure to express your enthusiasm for beautiful interiors during the interview. Share any personal experiences or projects that showcase your interest in home design, as this aligns perfectly with OKA's brand values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight your ability to build lasting relationships and how you can contribute to creating a welcoming environment for customers at OKA.
✨Know the Product Range
Familiarise yourself with OKA's product offerings before the interview. Being knowledgeable about their furniture and homeware will not only impress the interviewers but also show your commitment to providing informed advice to customers.
✨Be Ready to Discuss Sales Strategies
Think about how you can contribute to meeting sales targets. Be prepared to discuss your soft selling skills and any strategies you've used in the past to identify sales opportunities and promote complementary products.
